Melissa O'Connell
Technology and Outreach Director
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.
Read more60 Reviews
Write a ReviewDealership Experience
11 yrs, 11 mos
Specialties & Trainings
Lexus Master Certified
Lexus Technology Specialist
Lexus Delivery Specialist
View more specialties & trainings60 Reviews of Melissa O'Connell
April 26, 2024
Excellent service and so very friendly and helpful Mike Driscoll has sold us several cars and it is always so awesome to do business with him. Driscoll has sold us several cars and it is always so awesome to do business with him. More
Other Employees Tagged: Mike Driskill, Marcus Atkins, David Trice, Joe Breaux
April 24, 2024
Doug was extremely helpful, knowledgeable and professional with all our dealings with him. He was also very patient with me answering the many questions I posed to him prior to deciding which ve professional with all our dealings with him. He was also very patient with me answering the many questions I posed to him prior to deciding which vehicle to purchase. I would not hesitate to recommend him to any friend who might be considering buying a Lexus product. More
Other Employees Tagged: Doug Tosh, Clayton Lewis , Hunter McBright
April 23, 2024
This dealership is wonderful, from the reception desk to the service center. All are professional and kind and helpful. And our salesman was fantastic. Jared Postma was amazing to work with. He was knowledg the service center. All are professional and kind and helpful. And our salesman was fantastic. Jared Postma was amazing to work with. He was knowledgeable and very helpful in picking out a car, as well as the whole ordering process. He kept us informed, and I never felt like I was bothering him with all my questions and requests. I will be a loyal Northside Lexus client for a long time. More
Other Employees Tagged: Jared Postma
April 02, 2024
Northside Customer Service is the best! - starting at the top with David - then Erica - and certainly Melissa. It is truly a pleasure to do business with your company. - starting at the top with David - then Erica - and certainly Melissa. It is truly a pleasure to do business with your company. More
Other Employees Tagged: Erica Pollino, David Trice
March 21, 2024
Everyone I’ve worked with here has been professional, friendly, helpful, caring, thoughtful, and honest. I trust them to do right by us. friendly, helpful, caring, thoughtful, and honest. I trust them to do right by us. More
Other Employees Tagged: Jared Postma
February 02, 2024
Great vehicles, great personnel, great value for your investment, awesome facilities with all the bases covered investment, awesome facilities with all the bases covered More
Other Employees Tagged: Tim Karmout, Lance Williams, David Perry, Rex Bomar, Doug Gilmer, Rob Ochoa, Michelle Matheson, Lupe Guzman, David Trice
January 21, 2024
The Lexus experience is well designed with great facilities, friendly atmosphere and staffed with highly trained and experienced people. facilities, friendly atmosphere and staffed with highly trained and experienced people. More
Other Employees Tagged: Don Holifield, Marcus Atkins, Tanner Scogin
January 09, 2024
Well organized with competent people in both sales and service. Customer experience enhanced with their facilities. service. Customer experience enhanced with their facilities. More
Other Employees Tagged: Don Holifield, Tanner Scogin
December 29, 2023
Courteous, patient, thorough, friendly, if they don’t know the answer, they find someone who does know the answer, they find someone who does More
Other Employees Tagged: Bobby Bosley, Michelle Matheson
May 31, 2023
Great People. Top Service. Wonderful Experience. Easy to get to. Beautiful Dealership. Quality Product at Reasonable Prices. Top Service. Wonderful Experience. Easy to get to. Beautiful Dealership. Quality Product at Reasonable Prices. More
Other Employees Tagged: Tim Karmout, Nick Makrakis, Marcus Atkins, Rob Ochoa, Dorothy Sausley, David Trice, Mason Wroten , Analy Garcia