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Michael Featherstone
Refer Me
85 Reviews
Dealership Experience
3 yrs, 1 mo
Industry Experience
10 yrs, 9 mos
85 Reviews
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85 Reviews of Michael Featherstone
May 11, 2024
I am a new Lexus owner! I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot r I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot recommend her and Northside Lexus enough. If you’re in the market for a new vehicle, please give Lexus Northside a call and ask for Erica! More
by icoachd21
Verified CustomerOther Employees Tagged: Erica Pollino, Caleb Vario
Helpful 
May 10, 2024
Michael Featherstone took a great deal of time to educate us about our new Lexus and how to enjoy its many features. We would recommend Northside Lexus and Michael Featherstone to anyone looking for a new ca us about our new Lexus and how to enjoy its many features. We would recommend Northside Lexus and Michael Featherstone to anyone looking for a new car. More
by SKOZICKYFISK
May 07, 2024
No friendly dealer ship not options bad customer service not recommended bad interés 9.51 per cent not recommended bad interés 9.51 per cent More
by samayoaoscar58
Other Employees Tagged: Darrell Kennedy
May 03, 2024
The dealership is truly amazing from the moment you drive up. I loved the presentation of the vehicle I was there to purchase; sitting in the garage protected from the elements was a really nice touch. up. I loved the presentation of the vehicle I was there to purchase; sitting in the garage protected from the elements was a really nice touch. More
by A Sci
Other Employees Tagged: Jeff Cullingford
April 16, 2024
Top notch facility with great service! Michael was very knowledgeable about the vehicle and Mason in finance was super easy to work with. Would highly recommend this dealership to anyone Michael was very knowledgeable about the vehicle and Mason in finance was super easy to work with. Would highly recommend this dealership to anyone looking for a Lexus. More
by SCFERR
Other Employees Tagged: Mason Wroten
March 16, 2024
We worked with Michael Featherstone about a 1. 5 years ago and my wife decided to buy a different vehicle. Once we knew that we wanted the new TX 500h, he was the first one we thought up. It was 5 years ago and my wife decided to buy a different vehicle. Once we knew that we wanted the new TX 500h, he was the first one we thought up. It was as if we picked up without missing a step. We appreciate the entire process. More
by SamGrad89
Other Employees Tagged: Darrell Kennedy
March 09, 2024
Beautiful building. Nice comfortable lounge with compliments coffee and snacks. Very pleasant waiting rooms. Friendly staff Nice comfortable lounge with compliments coffee and snacks. Very pleasant waiting rooms. Friendly staff More
by Humayun78664
Other Employees Tagged: Erica Pollino
March 08, 2024
This was a very good experience for me. This the first time I have ever purchased 2 vehicles from the same salesperson and that is saying a lot for me. Michael was patient and responsive th This the first time I have ever purchased 2 vehicles from the same salesperson and that is saying a lot for me. Michael was patient and responsive throughout. Most importantly he is clearly focused on my outcome as a buyer above all else. We have had several interactions with Tanner Scogin in the Service Department and he has also been excellent and responsive to work with. I would recommend Michael, Tanner, and this dealership to anyone in the market for a Lexus. More
by gordon.wingate
Other Employees Tagged: Tanner Scogin
February 08, 2024
Fast, efficient friendly service. They will be my dealership of choice whenever I’m I. The market for a car again They will be my dealership of choice whenever I’m I. The market for a car again More
by tifmbrown
Other Employees Tagged: Erica Pollino
February 06, 2024
Most amazing and professional salesman I have ever worked with. He communicated quickly and most importantly was very patient from the moment we arrived until the moment we drove off of the lot with our new with. He communicated quickly and most importantly was very patient from the moment we arrived until the moment we drove off of the lot with our new vehicle. The dealership was already closed and Michael still took the time to show us all the features and set me up with my new Lexus app. Michael went above and beyond my husband’s and my expectations and we wish to conduct business with Northside Lexus in the future. More
by Brayan
Other Employees Tagged: Victoria DeHoyos, Jeff Cullingford
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