Eric Sarjeant
Eric Sarjeant at Ed Martin Toyota

Eric Sarjeant | Page 27

General Manager

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

Contact Me
4.8
597 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Specialties & Trainings

Toyota Master Certified In-Dealership Trainer

Toyota Master Certified New Vehicle Sales Manager

View more specialties & trainings
4.8

597 Reviews

Write a Review

597 Reviews of Eric Sarjeant

July 06, 2021

Dealership Rating
Employee Rating

My experience at this location was exceptional. D.Wiggins did everything he could so I got a great deal. I will refer anyone that is looking for a car. Service was great the dealership was clean and everyone More

by seveltas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alicia Taylor, DeLorean Wiggins

Jul 06, 2021

Ed Martin Toyota responded

Thank you so much for your wonderful review of DeLorean and our dealership team! We truly appreciate your business and look forward to working with you for many years to come, have a great summer!

June 29, 2021

Dealership Rating
Employee Rating

The staff (Ashlyn - our sales consultant & Justo - our finance department contact) members were knowledgeable and friendly. They worked with us to find an amazing deal. Thanks! More

by oh_prof
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashlyn Hogan, Justo Rodriguez

Jun 29, 2021

Ed Martin Toyota responded

Thank you so very much! We truly appreciate your business and wonderful review of Ashlyn, Justo, and our dealership! Enjoy your new vehicle and have a great summer!

June 28, 2021

Dealership Rating
Employee Rating

It was my first experience buying a new car. Ihsan was excellent and helped me to get the right car fit for me. He quickly located the car in my favorite color and helped me buy the car in a couple of day More

by Johny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ihsan Alhaffar, Alicia Taylor

Jun 29, 2021

Ed Martin Toyota responded

Thank you so much for your wonderful review of our dealership team, Johny! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your new car and have a great summer!

June 20, 2021

Dealership Rating
Employee Rating

A happy customer once again or should I say 11th time being a happy customer, my go-to salesman is no longer there but Neal is my new go-to! Neil was wonderful, funny, and full of energy without all the More

by C/T Hite
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neal Graham , Marc Brown, Dustin Cronkhite

Jun 21, 2021

Ed Martin Toyota responded

Thank you so much for your wonderful review of Neal and our dealership sales team! We truly appreciate your loyalty and continued business and look forward to working with you for many years to come! Enjoy your beautiful new vehicle!

June 20, 2021

Dealership Rating
Employee Rating

Brenda was a joy to have as a salesperson. She contacted me as soon as she found out she could secure the vehicle I wanted. She is professional, knowledgeable, and personable. I had a great experience and More

by Nancy S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenda Justak

Jun 20, 2021

Ed Martin Toyota responded

Thank you so much for your wonderful review of Brenda and our dealership! We truly appreciate your business and look forward to working with you for many years to come! Welcome to the Ed Martin family and enjoy your beautiful new vehicle!

June 18, 2021

Dealership Rating
Employee Rating

I say that this dealership was an awesome experience for me to get a new car. I hope to remember what good things you guys did for me getting this car. More

by simondmurray2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Goodpaster, Mohamed Awad, Michael Ball, Jason Conn , Stephany Cisneros, Ashlyn Hogan, Brenda Justak, Sam Martin, Derik Wilkerson

Jun 18, 2021

Ed Martin Toyota responded

Thank you so much for your 5-star review of our dealership team! We truly appreciate your business and look forward to working with you for many years to come. Have a great summer and enjoy your beautiful vehicle, Simon!

June 18, 2021

Dealership Rating
Employee Rating

I had a very positive experience purchasing a pickup truck. My salesman, John Goodpaster was very pleasant and informative making for a comfortable decision. Everyone was very accommodating. Thanks! More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Goodpaster

Jun 18, 2021

Ed Martin Toyota responded

Thank you so much for your 5-star review of John and our dealership team! We truly appreciate your business and look forward to working with you for many years to come. Have a great summer and enjoy your beautiful new vehicle, Jeff!

June 16, 2021

Dealership Rating
Employee Rating

The entire Dealership experience was top-notch. Eric Sarjeant is fantastic! All of the departmentts were great to work with. Great communication. Friendly. No pressure. More

by bouchgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alicia Taylor, John Mills in Service. Tony Francis in auto body

Jun 16, 2021

Ed Martin Toyota responded

Thank you so much for your 5-star review of Eric, and our dealership team at Ed Martin Toyota! We truly appreciate your business and look forward to working with you for many years to come.

June 16, 2021

Dealership Rating
Employee Rating

Working with Ed Martin Toyota was one of the best car buying experiences I've ever had. I worked with Derek Manis, the general manager and Scott Grigoletti almost 5 years ago to buy my Prius, and I still More

by bryndonpreston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Norman , Marc Brown, Darnell Lark, Justo Rodriguez

Jun 16, 2021

Ed Martin Toyota responded

Thank you so much, Bryndon you have made our week! We truly appreciate your loyalty and continued business as well as your wonderful review of Eric and Ben. We look forward to working with you for many years to come, enjoy your beautiful Camry Hybrid!

June 03, 2021

Dealership Rating
Employee Rating

Don't buy from this dealership Will never buy from any Don't buy from this dealership Will never buy from any Ed Martin dealership Very unprofessional and no accountability Very poor communication on More

by Wesley3113
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 03, 2021

Ed Martin Toyota responded

Wesley, Communication is certainly important. As you know, the vehicle you bought was traded in the day before you bought it. It takes at least 3-4 days for to get it ready for sale. Being that you bought it Saturday night and Sunday/Monday our service dept was closed, Tuesday/Wednesday is not adequate time to service a 2004 Cadillac. Being 17 years old, as you know we had a hose break unexpectedly today (day 3) which would have caused us to go into day-4, as we explained Saturday would be the time line target. Most of our customers prefer a quality vehicle in retail condition over a hastiness or rushed recon. I totally understand your frustration, but I prefer to shoot you strait as I did on the phone. As for communications, I see you talked to the salesman every day except Sunday/Monday (again, service was closed those days). As for accountability, I am not sure to what you are referring to as I promptly approved your request for a full refund/deal unwind while on our one and only phone call. This review is unwarranted and inaccurate -- written in your frustration for having to wait another day to get the job remedied correctly. Understandably to some extent, but outside our control and within our normal timeline. Eric Sarjeant General Manager Ed Martin Toyota C 317-385-9572 O 317-764-2700

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