Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 20

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
241 Reviews

Dealership Experience

4 yrs, 5 mos

4.8

241 Reviews

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241 Reviews of Eric Laurendeau

April 27, 2024

Dealership Rating
Employee Rating

My car was due for service. Making the appointment was easy. I arrived on time and was seen promptly. The work was completed within 2 hours and I was able to work comfortably in More

by farwellrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Honda of the Avenues responded

Thank you for your business and are happy to hear that you had a great experience during your service visit!

April 26, 2024

Dealership Rating
Employee Rating

Eric went above and beyond to explain and help me with my service problem. I’m very pleased if I could, I would give him a “10” More

by carolwalton7082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

April 21, 2024

Dealership Rating
Employee Rating

Very professional and informative. They also met expectations on the time it took to do the work needed. More

by DAN.GILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 19, 2024

Dealership Rating
Employee Rating

Eric was outstanding in guiding me through routine service on my Honda Civic and selecting new tires. More

by MGALANTI96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

April 18, 2024

Dealership Rating
Employee Rating

Eric is the best. He always responds when I have issues with my vehicle. I truly have no desire to work with anyone else. He really is the best. More

by MOLLIE.PEARSALL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for your wonderful review! We're thrilled to hear Eric consistently provides responsive and reliable service. We’ll be sure to pass along your kind words—he truly is an asset to our team!

April 18, 2024

Dealership Rating
Employee Rating

Timely, efficiencient, a great experience dealing with this service department. Highly recommend them and Eric! More

by Cadillac2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for your feedback! We're glad to hear your service experience was timely and efficient, and that Eric provided excellent support. We truly appreciate your recommendation!

April 16, 2024

Dealership Rating
Employee Rating

Eric is very professional and has great customer service. I only go to Eric as he looks at the history of my car to make sure we understand what needs to be done More

by danazupko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for your kind words! We're glad to hear Eric’s professionalism and attention to your car’s history make your service experience reliable. We appreciate your loyalty and trust in him!

April 16, 2024

Dealership Rating
Employee Rating

So very helpful & always let me know what was going on. Great experience, like family! More

by alyssabailey95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Apr 16, 2024

Honda of the Avenues responded

Thank you for the great review. We love to hear you were treated like family. Crista Poynor Service Director

April 14, 2024

Dealership Rating
Employee Rating

The service was excellent. All expenses were explained before the service. I was updated on status as requested. The service was completed in the timeframe I needed. GREAT J More

by KATHLEENRYANPVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Church

Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 11, 2024

Dealership Rating
Employee Rating

I had a terrible experience the first time but Eric was great and was able to restore by interest in bringing my car here full time More

by JEWELNGATUNYI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Honda of the Avenues responded

We really appreciate the fact that you gave us a second chance and are glad to hear it went much better! Thank you for your business and we look forward to assisting you moving forward.

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