Eric Laurendeau | Page 19

Eric is a 5star service rep in a dealership that seems to care more about their bottom line than the beat fit for the individual customer. I wouldn't go back to this dealership for another purchase and will care more about their bottom line than the beat fit for the individual customer. I wouldn't go back to this dealership for another purchase and will only use the service depth when it is warranty related. More

by SLGC1955 Verified Customer Verified Customer

Report | Print

Service tech was very friendly and efficient . Service was performed quickly and at very reasonable rate. Service was performed quickly and at very reasonable rate. More

Report | Print

I when in for my tire rotation was surprised the reception was closed at the express service building,but when to the main & got in line. After leaving my car with Eric I when for a walk & when my reception was closed at the express service building,but when to the main & got in line. After leaving my car with Eric I when for a walk & when my car was ready he text me. He remembered not to put it thru the car wash as I requested so happy about that. All in all the service was excellent as usual😊 More

by Frank Verified Customer Verified Customer

Report | Print

The staff was pleasant and extremely helpful. They took my car at my appointment time and kept me informed. I cannot say anything wrong with the service dept They took my car at my appointment time and kept me informed. I cannot say anything wrong with the service dept More

Report | Print

Wonderful service. Short wait time. Overall good experience. I would go back for other services Short wait time. Overall good experience. I would go back for other services More

by lynnbud55 Verified Customer Verified Customer

Report | Print

Mostly, I found it okay. The free Uber was nice but the "diagnostic fee" is a burn. The mechanic must have ate lunch in my car because there were French Fry crumbs all over t The free Uber was nice but the "diagnostic fee" is a burn. The mechanic must have ate lunch in my car because there were French Fry crumbs all over the driver side floor. Service was prompt and seemed okay. There was redundant billing where I was charged twice for the "diagnostic fee" but Eric caught it and backed the 2nd occurrence it out of the bill. More

by CoreyC Verified Customer Verified Customer

Report | Print

Eric was great! He was thorough yet quick with the check in and check out process. The waiting room was nice and comfortable. He was thorough yet quick with the check in and check out process. The waiting room was nice and comfortable. More

by josherrill3 Verified Customer Verified Customer

Report | Print

Thanks for the excellent service! It was fast & efficient to diagnose my vehicle. Thank you! It was fast & efficient to diagnose my vehicle. Thank you! More

by yanks322 Verified Customer Verified Customer

Report | Print

Very professional and owner focused. Eric showed all of the detailed maintenance recommended items for now and upcoming visits. Eric showed all of the detailed maintenance recommended items for now and upcoming visits. More

by SISTERSDH Verified Customer Verified Customer

Report | Print

Great service! I was there no longer than 30-45 minutes.there was plenty of seating available I was there no longer than 30-45 minutes.there was plenty of seating available More

by nealstert Verified Customer Verified Customer

Report | Print