Dealership Experience
3 yrs, 10 mos
189 Reviews
Write a Review190 Reviews of Eric Laurendeau
November 05, 2025
Great team and service. I use the Concierge option and it is so convenient. Good specials. I use the Concierge option and it is so convenient. Good specials. More
Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink
October 30, 2025
Service was very prompt and quick. Was in and out very easily and very quickly Was in and out very easily and very quickly More
Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink
October 15, 2025
I always receive such great customer service every time I come in, and they always make you feel valued. come in, and they always make you feel valued. More
Other Employees Tagged: Bobby Howard, James Besemer, James Bollettieri, Dan Deitrick
October 15, 2025
First of all, I guess I need to say that I was surprised at the extent and cost of the repair that was required to replace the condenser in my Civic air conditioning system. But The Avenue's Eric Laurendeau at the extent and cost of the repair that was required to replace the condenser in my Civic air conditioning system. But The Avenue's Eric Laurendeau was very honest with me, researched the recalls on the A/C, set my expectation correctly on the estimate, and got the car into the shop promptly. And I congratulate the mechanic on the ability to basically disassemble the car and put it back together in a reasonable amount of time, with everything working right including the AC. I'm happy with the outcome and figure the bill for the work was reasonable. Oh. When I picked up the car, I noticed a small dent abrasion in the driver side door that had not been there. I called this to the repair steward Amber Winter's attention, and in one more visit, it was totally corrected. Disappeared. Very grateful for that response as well. More
Other Employees Tagged: Amber Winters , The mechanic, i do not know his name.
October 14, 2025
Great service advisor. Took great care of me and was no nonsense. I have other choices but I drive out of my way to have my car serviced here because it’s done right. Took great care of me and was no nonsense. I have other choices but I drive out of my way to have my car serviced here because it’s done right. More
October 13, 2025
I wanted an issue with the paint on the inside of the passenger door addressed. Before looking at my car the advisor said he looked it up and no other cars have the same issue so they won’t cover it sin passenger door addressed. Before looking at my car the advisor said he looked it up and no other cars have the same issue so they won’t cover it since I’m out of warranty. I would have expected him to at least look at before a decision was made More
October 13, 2025
Eric was friendly, courteous, and honest. He always stars what is necessary and what is upcoming in future maintenance. The mechanics who worked on our car did an excellent job. I feel this d He always stars what is necessary and what is upcoming in future maintenance. The mechanics who worked on our car did an excellent job. I feel this dealership has earned my trust and business. More

