I have been in the Automotive Industry for 10 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 3 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!
Read moreDealership Experience
3 yrs, 11 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
173 Reviews
Write a Review173 Reviews of Enna Pinacho
January 08, 2024
My experience with ToyotaTown is always good. And the staffs are very friendly especially Enna, she understand my needs and she is very helpful and honest. She will work with you according to you And the staffs are very friendly especially Enna, she understand my needs and she is very helpful and honest. She will work with you according to your schedule and financial. She will always trying to make sure I get the best customer service. And yes I did. Thanks enna and toyotatown. Highly recommended. More
December 20, 2023
Always putting the customer first. I felt that even in the busiest of times I was noticed and the quality of service and work done was noteworthy and second to none. Five star! I felt that even in the busiest of times I was noticed and the quality of service and work done was noteworthy and second to none. Five star! More
December 13, 2023
I find ToyotaTown a very friendly environment an very clean! The service techs are very helpful and mindful of people circumstances and challenges. Thank you Enna for your assistance yesterday! clean! The service techs are very helpful and mindful of people circumstances and challenges. Thank you Enna for your assistance yesterday! More
December 11, 2023
Enna was amazing to work with, I had a couple of issues with my rav 4. Enna explained everything well to me and assured me she would check my warranty and call me before proceeding with any work and explai with my rav 4. Enna explained everything well to me and assured me she would check my warranty and call me before proceeding with any work and explaining it to me first so I know what is going on! I also want to thank my shuttle service driver he was amazing and got me to work on time! More
November 07, 2023
Enna provided an exceptional customer experience by providing both a professional and friendly approach to supporting me during my usual service, making the process both easy and smooth. She is the per providing both a professional and friendly approach to supporting me during my usual service, making the process both easy and smooth. She is the perfect example of customer service. More
November 03, 2023
Great service support. She took the time to answer questions about service work done on another car as the associated Service Advisor was not working that day. She took the time to answer questions about service work done on another car as the associated Service Advisor was not working that day. More

