Dealership Experience
13 yrs, 8 mos
Industry Experience
16 yrs, 10 mos
487 Reviews
Write a Review487 Reviews of Emilio Torres
January 07, 2025
Ripped off in finance dept. Couldn’t buy back my lease without paying fees. Went elsewhere. Couldn’t buy back my lease without paying fees. Went elsewhere. More
Other Employees Tagged: Tammy Saylor , Humbert Cazaubon
January 02, 2025
Sarasota BMW makes my sales and service experience a total pleasure ! The showroom is very comfortable and makes the time go fast …., total pleasure ! The showroom is very comfortable and makes the time go fast …., More
Other Employees Tagged: Tammy Saylor, Derek Thomas , Milan Augustine, Jack Hojnacki
December 28, 2024
BMW of Sarasota has always been great to work with, Most recently i purchased a BMW X5. Mario, Rob and Ash did everything they could to get me the best deal. I could not be more satisfied with the end resul recently i purchased a BMW X5. Mario, Rob and Ash did everything they could to get me the best deal. I could not be more satisfied with the end result. This is probably my 5th vehicle with them and I am sure wont be my last one. These guys are the best, If you are looking for a BMW hit them up. More
Other Employees Tagged: Mario Picone , Ash Alce
December 25, 2024
Mario is amazing! ! Explains everything and offers ideas and options I didn’t think of. Great service thank you ! Explains everything and offers ideas and options I didn’t think of. Great service thank you More
Other Employees Tagged: Mario Picone, Hassan El Hakim , Jack Hojnacki
December 14, 2024
Derek is superlative! Great service and very efficient. I highly recommend Derek and BMW of Sarasota. Great service and very efficient. I highly recommend Derek and BMW of Sarasota. More
Other Employees Tagged: Tammy Saylor, Naycolle Wright, Derek Thomas, Loraine Campbell, Paula Bryant , Humbert Cazaubon, Doug Gibson, Jack Hojnacki
December 07, 2024
I will not buy a BMW at any other BMW dealership. Josh Cash in service always gets the job done for me and he always makes it so seamless. Naycolle Wright, my Sales Associate has always been the be Josh Cash in service always gets the job done for me and he always makes it so seamless. Naycolle Wright, my Sales Associate has always been the best and I only work with her and have done so for a decade now. She does not make it feel like a car sale. She makes it very comfortable. Caz in finance always gets it done even though hurdles sometimes presents itself, he breaks through the barriers and gets it done. Emilio is a heck of a Sales Manager and is the reason I came to BMW of Sarasota. Amazing team I get to work with and it’s because of them I will always buy another BMW at that location. I’m a BMW driver for life. More
Other Employees Tagged: Naycolle Wright, Loraine Campbell, Josh Cash , Humbert Cazaubon
November 26, 2024
Very difficult to work with. I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to fight to get what I purchased covered. I even had a service rep hang up on me and I never raised my voice or used profanity. I almost stopped using this dealership and the only reason I still use them is Naycolle Wright (sales) I have purchased 8 cars from this dealership and still feel like I am always fighting to be given fair treatment. More
Other Employees Tagged: Tammy Saylor, Naycolle Wright, Jasmine Ingram, Paula Bryant, David Fishburn, Josh Cash , Shawn Kelly, Chong Lee
November 22, 2024
Carlos is amazing with customer service, enthusiasm, great work ethic, and attention to detail. I have worked with him as service advisor for many years and he always surpasses my expectations. I am v great work ethic, and attention to detail. I have worked with him as service advisor for many years and he always surpasses my expectations. I am very happy with the dealership service department. More
Other Employees Tagged: Carlos Munoz
November 21, 2024
Very poor no communication between technician and Owner your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! More
Other Employees Tagged: Jasmine Ingram, Jennifer Folsom, Paula Bryant , Doug Gibson, Shawn Kelly, Chong Lee
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