Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard | Page 21

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
4.9
288 Reviews

Dealership Experience

21 yrs, 5 mos

4.9

288 Reviews

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288 Reviews of Eiji Pollard

May 06, 2022

Dealership Rating

My wife says that she has never been treated batter. Granted because of some presell complications it took 2 full days of her vacation to get this truck but if wife is happy then I'm happy More

by DONNAHARDIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Champion

May 09, 2022

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you and your wife with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 04, 2022

Dealership Rating
Employee Rating

Ordered a GMC 2500 Denali early 2021, vehicle came in February 2022 and I wasn't even notified. I called only to be told it had been sold. I spoke to the ordering manager and had another one ordered. The More

by bulldogluvr21
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dwayne Champion , Phil Cross

May 04, 2022

Henry Brown Buick GMC responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case. We are sorry the truck in February did not work for you after you decided you did not want it. We are doing our best to work with you, with this new truck, and get your new purchase approved with the banks. We understand if you do not want this vehicle.

May 04, 2022

bulldogluvr21 responded

The truck in February was sold without me knowing! I never said I didn't want it. I called and was told by Dwayne the truck sold becasue he was told I didn't want it. I NEVER told him that, someone else did! You have an order contract from me and only me! You don't seem to care about making this right. You breached my order contract. Make it right!

April 19, 2022

Dealership Rating
Employee Rating

Everyone was helpful, knowledgeable, not pushy and it did not feel like we could not trust anyone. While waiting for financing, another customer said he had purchased trucks over 11 years there and liked d More

by HOFF066
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 18, 2022

Dealership Rating

Ben Brown is one of the few trustworthy people n the car industry. Someone I trust and wouldn’t go anywhere else to buy a car. More

by RLUNDELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown

Apr 18, 2022

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 18, 2022

Dealership Rating

Sean Tinsley was great to work with. He was very friendly, professional, and responsive. I would definitely do business with him again. More

by devon.e.colak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Tinsley

Apr 18, 2022

Henry Brown Buick GMC responded

It's great to hear that Sean was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 17, 2022

Dealership Rating

Love my sales person, most welcome and easy going. No better place to buy a vehicle. I would recommend Rigo to anyone looking for a vehicle More

by LADYDIAZ58
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez, Evan Echols

Apr 18, 2022

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear that Rigo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 17, 2022

Dealership Rating
Employee Rating

Atmosphere was okay, DeWight has really let me down. I asked at the time of purchase and 4 times since about getting the leather repaired on my seat. Also about 50,000 mile service, was it done? He d More

by CHIEFSTRAVELSHOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

March 24, 2022

Dealership Rating
Employee Rating

Great friendly, knowledgeable, reliable, and honest salesman that made the sale worth my time outstanding! More

by DATZAZUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick

Mar 25, 2022

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 16, 2022

Dealership Rating

We purchase all our vehicles from Henry Brown and would never consider going anywhere else. Ben Brown and Todd Nielsen are our sales contacts there and they are awesome to work with. Joe Stenz is our More

by DENNIS79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2022

Henry Brown Buick GMC responded

Hi Dennis! Thank you so much for your kind remarks! We are so glad you enjoy your experiences with us. If we may ask you to change your star rating to reflect that. A one star rating indicates the WORST experience. A 5 star would reflect your remarks :) Thank you again and we hope to see you again soon!

March 11, 2022

Dealership Rating
Employee Rating

Easy process with lots of communication throughout. Ordered a new vehicle and they continually updated us and the vehicle arrived early. Exactly what we wanted. More

by BE_COOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Thomas James

Mar 14, 2022

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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