Dealership Experience
21 yrs, 5 mos
288 Reviews
Write a Review288 Reviews of Eiji Pollard
May 06, 2022
My wife says that she has never been treated batter. Granted because of some presell complications it took 2 full days of her vacation to get this truck but if wife is happy then I'm happy Granted because of some presell complications it took 2 full days of her vacation to get this truck but if wife is happy then I'm happy More
Other Employees Tagged: Dwayne Champion
May 04, 2022
Ordered a GMC 2500 Denali early 2021, vehicle came in February 2022 and I wasn't even notified. I called only to be told it had been sold. I spoke to the ordering manager and had another one ordered. The February 2022 and I wasn't even notified. I called only to be told it had been sold. I spoke to the ordering manager and had another one ordered. The price was a few thousand higher then my original order, I was assured that I wouldn't pay anything over what my original order invoice was. 2nd order comes in and it's not priced at my original order invoice and Henry Brown wouldn't stand behind the price I was guaranteed plus added on all this additional stuff I told them I originally didn't want . Also they pulled my credit 8 times and said they never pulled it and that those must have been soft pulls, soft pulls don't show up as inquiries. Then proceeded to tell me they couldn't get a bank to finance the truck and needed to submitit to more banks. Which one is it? You never checked my credit but yet can't get a bank to accept the loan?? Needless to say I walked. So here I am over a year later and still NO TRUCK!!! So not only do they sell your orders out from under you they don't keep their word!! Avoid this dealership at all costs!! More
Other Employees Tagged: Dwayne Champion , Phil Cross
April 19, 2022
Everyone was helpful, knowledgeable, not pushy and it did not feel like we could not trust anyone. While waiting for financing, another customer said he had purchased trucks over 11 years there and liked d not feel like we could not trust anyone. While waiting for financing, another customer said he had purchased trucks over 11 years there and liked dealing with everyone he came in contact with. More
April 18, 2022
Sean Tinsley was great to work with. He was very friendly, professional, and responsive. I would definitely do business with him again. He was very friendly, professional, and responsive. I would definitely do business with him again. More
Other Employees Tagged: Sean Tinsley
April 17, 2022
Love my sales person, most welcome and easy going. No better place to buy a vehicle. I would recommend Rigo to anyone looking for a vehicle No better place to buy a vehicle. I would recommend Rigo to anyone looking for a vehicle More
Other Employees Tagged: Rigo Ramirez, Evan Echols
April 17, 2022
Atmosphere was okay, DeWight has really let me down. I asked at the time of purchase and 4 times since about getting the leather repaired on my seat. Also about 50,000 mile service, was it done? He d I asked at the time of purchase and 4 times since about getting the leather repaired on my seat. Also about 50,000 mile service, was it done? He doesn't seem to want to answer my question or fix the problem. More
Other Employees Tagged: Dewight Byron
March 24, 2022
Great friendly, knowledgeable, reliable, and honest salesman that made the sale worth my time outstanding! salesman that made the sale worth my time outstanding! More
Other Employees Tagged: Brandon Warwick
March 16, 2022
We purchase all our vehicles from Henry Brown and would never consider going anywhere else. Ben Brown and Todd Nielsen are our sales contacts there and they are awesome to work with. Joe Stenz is our never consider going anywhere else. Ben Brown and Todd Nielsen are our sales contacts there and they are awesome to work with. Joe Stenz is our service contact and always is on top of our service needs. More
Other Employees Tagged: Ben Brown, Blake Brown, Tom Wright, Joe Stenz
March 11, 2022
Easy process with lots of communication throughout. Ordered a new vehicle and they continually updated us and the vehicle arrived early. Exactly what we wanted. Ordered a new vehicle and they continually updated us and the vehicle arrived early. Exactly what we wanted. More
Other Employees Tagged: Dewight Byron, Thomas James
Dealership Inventory (846 Vehicles)

