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Eiji Pollard

Overview Reviews (288) Inventory (846)

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Eiji Pollard

Eiji Pollard | Page 17

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9

288 Reviews

Overview Reviews (288) Inventory (846)

Dealership Experience

21 yrs, 5 mos

4.9

288 Reviews

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288 Reviews of Eiji Pollard

March 03, 2023

Dealership Rating

Employee Rating

Wonderful experience very helpful and courteous, and professional, Buy a car can be stressful, but they made the experience easy. professional, Buy a car can be stressful, but they made the experience easy. More

by CAJJ61

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ben Brown , Brian , Tod and Mike all great help

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Mar 04, 2023 -

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 03, 2023

Dealership Rating

Employee Rating

DeWight did a very good job demonstrating the features of the Buick. Very accommodating on our needs. the Buick. Very accommodating on our needs. More

by DR2WILSON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dewight Byron

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Mar 04, 2023 -

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Dewight here at Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 02, 2023

Dealership Rating

Employee Rating

Our sales person was Charles Bennett. 5 star service. Not sure whoThomas James is. Survey asks for a rating so giving 1 star Both Eiji and Charles listened to what we wanted and did no 5 star service. Not sure whoThomas James is. Survey asks for a rating so giving 1 star Both Eiji and Charles listened to what we wanted and did not push services or products on us. Easiest car purchase we have ever made. Lease or purchase is not a yes/no question? Have marked yes. More

by BREHMER2008

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Thomas James

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Mar 03, 2023 -

Henry Brown Buick GMC responded

It's fantastic to hear that Charles and Eiji provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 22, 2023

Dealership Rating

Employee Rating

Purchased a 2023 Chevrolet Tahoe from Butch. He was very responsive, knowledgeable about the vehicle, and very helpful throughout the purchase/ delivery process. I felt very comfortable workin He was very responsive, knowledgeable about the vehicle, and very helpful throughout the purchase/ delivery process. I felt very comfortable working with him. More

by BARBARAC1541

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Butch Shearer

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Feb 22, 2023 -

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Butch and the team met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 07, 2023

Dealership Rating

Employee Rating

Sales team does not care about establishing a personal; relationship during or even after the sale of the truck seems like all they care ab out is their paycheck. relationship during or even after the sale of the truck seems like all they care ab out is their paycheck. More

by LEVEL10SOCCER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas James , Juan Manrique. no personal relationship. i just send 2 friends to another sales rep and another dealership. because even after io mention to your sales rep that i had to buy two more cards. he seems like did not care.

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Feb 07, 2023 -

Henry Brown Buick GMC responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

January 07, 2023

Dealership Rating

Employee Rating

Ben brown is fantastic with taking care of his customers. I won’t buy a car anywhere else I won’t buy a car anywhere else More

by RLUNDELL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ben Brown, Joe White

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Jan 08, 2023 -

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ben and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 06, 2023

Dealership Rating

Employee Rating

Blake, Jim, Eric and Cooper were all so helpful and friendly. They all worked hard to find me the car I wanted! friendly. They all worked hard to find me the car I wanted! More

by DEBRAKOLSON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Blake Brown

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Jan 07, 2023 -

Henry Brown Buick GMC responded

Thank you so much for your kind words, Debra, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 31, 2022

Dealership Rating

Employee Rating

Dewight got me out of my 2015 duramax with a bad injection pump (11k repair) and got me into a 2021 Denali and it was the easiest process and most pleasant experience I’ve ever had. The staff in all injection pump (11k repair) and got me into a 2021 Denali and it was the easiest process and most pleasant experience I’ve ever had. The staff in all departments are so friendly and helpful and I’ve never had an experience like this with anyone else. My family has been working with dewight and Henry brown for years and will always continue to do so. More

by dheath96

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dewight Byron, Heidi Burns, Raul Bejarano, Dwayne Champion

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Jan 02, 2023 -

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 16, 2022

Dealership Rating

Employee Rating

It was the best deal in town. Had a easy time and I would highly recommend to anybody if you’re looking for a new vehicle or used vehicle. Had a easy time and I would highly recommend to anybody if you’re looking for a new vehicle or used vehicle. More

by DAVEMCMILLAN84

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ben Brown

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Dec 18, 2022 -

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Dave, for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 13, 2022

Dealership Rating

Employee Rating

Everyone was great to work with. Smooth transaction. I would purchase again with Henry Brown. Smooth transaction. I would purchase again with Henry Brown. More

by STANFORDB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dewight Byron, Thomas James, Wagner Harrigan

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Dec 13, 2022 -

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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