EDWIN WARREN | Page 3

First service since the switch to Southern. Seemed fair and very friendly. Kept me updated on status and when completed. Seemed fair and very friendly. Kept me updated on status and when completed. More

by JERRYDFERGUSON Verified Customer Verified Customer

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Great service and good communication. Vehicle done on time and with care. Staff was very friendly and helpful! Vehicle done on time and with care. Staff was very friendly and helpful! More

by NC Verified Customer Verified Customer

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I’ve never had a good experience with your service department. This time was no different. I had to call your sales division to ask for assistance because I didn’t receive a callback to any of my v department. This time was no different. I had to call your sales division to ask for assistance because I didn’t receive a callback to any of my voicemails. I was finally able to schedule my service when I used your sites chat bot. I scheduled an oil change, tire rotation, and crystal fusion. The crystal fusion was not l listed. My courtesy ride home was awful. The driver was rude, dropped me off past my house, and I had to walk in the street to get to my driveway. Today when it rained I saw that the crystal fusion was not done. Now, I have to bring my car back. Instead of offering to pick my car up then bring it back, I was asked to bring it in tomorrow. I scheduled my service for Monday because that is my day off. Disappointed customer, Mrs. Hamilton More

by BESICLETA Verified Customer Verified Customer

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I spoke with Edwin to drop off my vehicle. He was so kind to take my keys and get me checked in. He made calls to update me on the status of my vehicle. When it was ready for pickup. He took He was so kind to take my keys and get me checked in. He made calls to update me on the status of my vehicle. When it was ready for pickup. He took the time to explain the services provided and let me know if I had questions to call back. More

by TASHA.T.GARCIA Verified Customer Verified Customer

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Very polite and attentive. Explained the work and ensured satisfaction of the services given also provided me updates to needed work Explained the work and ensured satisfaction of the services given also provided me updates to needed work More

by LARRY.C.JACKSON Verified Customer Verified Customer

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I was able to have my car looked at without an appointment and set-up an Uber for my travels from and to the dealership. Mr. Warren was a pleasure to work with. appointment and set-up an Uber for my travels from and to the dealership. Mr. Warren was a pleasure to work with. More

by G_NET Verified Customer Verified Customer

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Please park in front of or in driveway of the person house so that the neighbors don’t get upset house so that the neighbors don’t get upset More

by R2J4M6G8 Verified Customer Verified Customer

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Excellent service by Southern Ford, Mr. Warren was great to work with, he explained everything we needed to know to make our decision on recommended service. We highly recommend this great Warren was great to work with, he explained everything we needed to know to make our decision on recommended service. We highly recommend this great team. More

by JUDITHHANSEN17 Verified Customer Verified Customer

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I was very pleased with the service i received at Southern Ford. Everyone was very helpful. Southern Ford. Everyone was very helpful. More

by EMS909 Verified Customer Verified Customer

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Excellent Service highly recommended! ! Issue with my navigation system was resolved in a timely manner!! ! Issue with my navigation system was resolved in a timely manner!! More

by mcarter1929 Verified Customer Verified Customer

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