EDWIN WARREN
EDWIN WARREN at Southern Ford
Refer Me

EDWIN WARREN | Page 2

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.8
55 Reviews
4.8

55 Reviews

Write a Review

55 Reviews of EDWIN WARREN

May 05, 2024

Dealership Rating
Employee Rating

Great team, providing great service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! More

by Not the GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

Dealership Rating
Employee Rating

Excellent service and communication. I will continue to bring my vehicles to this dealership for service More

by WGHARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

Dealership Rating
Employee Rating

Very good service and fairly quick service calls. Only had 2 service calls but both have been pleasant and fairly quick. More

by ramblingmando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

May 02, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 25, 2024

Dealership Rating
Employee Rating

Professional And courteous . The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? More

by HAYWOOD642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 24, 2024

Dealership Rating
Employee Rating

I thought everything was fine. However I notice this morning that oil is leaking from my car. This is a bad leak. I will be calling first thing tomorrow for someone to fix the prob More

by MAXINEBREMBY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ALICIA CHAPMAN-JONES

Apr 24, 2024

Southern Ford responded

Maxine. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 20, 2024

Dealership Rating
Employee Rating

Understanding as I was late to a traffic fire. Quick and thorough job on the recommended service. More

by PDOMON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 18, 2024

Dealership Rating
Employee Rating

The entire process from scheduling to drop off to pickup was made smooth and easy, and I was kept informed of everything via text and email, as I specified I preferred. More

by J M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 18, 2024

Dealership Rating
Employee Rating

Everything done was completed correctly, up to standard, and in a well paced timely manner. More

by AYOST17
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Apr 19, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2024

Dealership Rating
Employee Rating

This place did a quick job. They had me come pick up my car while waiting for parts and got most done in one day. More

by PATGAT96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2024

Dealership Rating
Employee Rating

I came in to get recalled items repaired and also thought I needed new brake pads. The service center told me that my brakes were in good shape and that the ware on my tires could be causing the issue. Under More

by LUV2BOXU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

2
...

Dealership Inventory (296 Vehicles)

new 2024 Ford Explorer car, priced at $45,424
2024 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2023 Ford Bronco Sport car
2023 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $46,927
2024 Ford Bronco
new
Race Red exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $61,583
2024 Ford Bronco
new
Gray Metallic exterior
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $33,088
2024 Ford Bronco Sport
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Explorer car, priced at $58,871
2024 Ford Explorer
new
Star White exterior
Automatic
Four-wheel Drive