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EDWIN WARREN
EDWIN WARREN at Southern Ford
Refer Me

EDWIN WARREN | Page 6

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of EDWIN WARREN

April 09, 2024

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Edward is great, very knowledgeable and professional, with great customer service, great communication, highly recommended! More

by RH
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Recommend Dealer
Yes
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Apr 09, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 09, 2024

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Wouldn't tell anyone else to use this dealership. I think the service is really More

by jtheclaw
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC

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Apr 09, 2024

Southern Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 09, 2024

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Quick and professional service. Kept me informed on the progress of my truck. Will recommend More

by cpgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC

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Apr 09, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

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Edwin was very attentive and answered all my questions. He explained everything to me and kept me updated with the progress of my vehicle. Thank you Edwin. More

by adams.peonie21
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Recommend Dealer
Yes
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Apr 05, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

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The service department is always courteous and knowledgeable. They keep you informed as to the progress of work being done and if any problems arise. More

by Baldwinfamily5
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Recommend Dealer
Yes
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Apr 05, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 04, 2024

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Excellent service. Edwin kept me informed on everything that was going on with my vehicle. As I stated, excellent service. More

by Robin
Recommend Dealer
Yes

Other Employees Tagged: EDWIN WARREN

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Apr 05, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2024

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Employee Rating

They took care of my concern that I had with my vehicle. Mr. Warren listened to my concern and also took the time to listen to the recording of it. He was very professional and didn't display any negative o More

by Britay3
Recommend Dealer
Yes

Other Employees Tagged: EDWIN WARREN

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Apr 04, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 31, 2024

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Easy process especially if you set up an appointment. Hassle free service with professional associates. More

by AKMZIE
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Recommend Dealer
Yes
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Apr 04, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 31, 2024

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Very good group of guys, thanks for all your help and attention to details, you will definitely see us again, More

by bertsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, JOE JENSEN, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, JARED STARK

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Apr 04, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 31, 2024

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Employee Rating

Fast friendly service. That's what I expect from this dealership and that's what I get. More

by RAELCOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER

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Apr 04, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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