Doug Phillips
Doug Phillips at Westside Lexus

Doug Phillips

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
115 Reviews

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.9

115 Reviews

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Dealership Experience

19 yrs, 5 mos

Industry Experience

48 yrs, 10 mos

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

View more specialties & trainings

115 Reviews of Doug Phillips

June 18, 2025

Dealership Rating
Employee Rating

I can’t say enough about the Westside Lexus, Internet manager Doug , and finance guy Christian. An absolute joy to work with because of specifically, their communication with me. I appreciate their profe More

by Hollywood Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

Jun 18, 2025

Westside Lexus responded

Thank you for sharing your experience with Doug, Christian, and the team at Westside Lexus! We're delighted to hear that their communication and professionalism made such a positive impact. We look forward to assisting you with your next car purchase soon!

June 18, 2025

Dealership Rating
Employee Rating

Doug was such a pleasure to work with. I didn't leave with any questions about the car at all. More

by DANIELLE3589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Westside Lexus responded

Danielle, thanks so much for the 5-star review of Doug at Westside Lexus!

June 16, 2025

Dealership Rating
Employee Rating

Doug Phillips as great. I have been looking for a GX for over a year and when I found the certified GX I was happy. I am still trying to learn everything about the SUV, but More

by green_sharon02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jun 16, 2025

Westside Lexus responded

Sharon, we're happy to hear that Doug made your experience at Westside Lexus a positive one! Enjoy discovering all the features of your certified GX, and feel free to reach out if you have any questions.

June 02, 2025

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Doug was fair and honest about the vehicle. Was very helpful and provided a lot of good information. Was timely in getting back to me and providing the details I asked for. I would recommend h More

by duckd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Jun 03, 2025

Westside Lexus responded

Thank you for sharing your experience with Doug at Westside Lexus! We're glad to hear he was helpful and provided the information you needed. We appreciate your recommendation and look forward to assisting you again in the future!

May 30, 2025

Dealership Rating
Employee Rating

Thank you! I would like to commend Doug Phillips, Internet sales manager, and Sam in the dealership finance department. Doug was extremely attentive, and profes More

by Hollywood Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bissonett

May 30, 2025

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Doug and Sam provided such attentive and professional service at Westside Lexus. We look forward to assisting you with your future purchases!

May 05, 2025

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Talk to Doug over in the pre owned side if you're not in the market for a new vehicle. He's very knowledgeable and super easy to work with. I drove off the lot in under 3 hours with a great used car in my n More

by BigRedMachine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

May 05, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that Doug and our finance team made the process smooth and efficient. Enjoy your new-to-you ride, and feel free to reach out if you need anything else!

May 03, 2025

Dealership Rating
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We had such a positive and efficient experience with Westside Lexus, especially with our salesman Doug. Doug was informative, personable, and sincere, we felt we were interacting with an old friend. He More

by JAWDR3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

May 05, 2025

Westside Lexus responded

It's fantastic to hear that Doug made your experience at Westside Lexus feel like catching up with an old friend! We're delighted the process was smooth and efficient for you. Thank you for choosing us, and enjoy your new vehicle!

April 02, 2025

Dealership Rating
Employee Rating

I absolutely had a great experience purchasing my vehicle. Thank you for this great opportunity! More

by Denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Apr 03, 2025

Westside Lexus responded

We couldn't ask for a better review of Westside Lexus. Thanks so much, Denise!

February 24, 2025

Dealership Rating
Employee Rating

Doug and Jim were great. They corrected the car’s trouble light. The vehicle was clean and the dealership was immaculate. More

by carlos88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Fikaris, Dominic Thornton

Feb 24, 2025

Westside Lexus responded

Carlos, we're delighted to hear that Doug and Jim provided excellent service at Westside Lexus. Thanks for sharing your experience with us!

January 24, 2025

Dealership Rating
Employee Rating

Westside Lexus exceeded my expectations! MJ and Doug provided outstanding service, guiding me throughout the process. They were professional, knowledgeable, and made everything seamless. Hig More

by Syedmzaidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton , MJ

Jan 24, 2025

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that MJ and Doug made your experience at Westside Lexus exceptional. We appreciate your recommendation and look forward to serving you again in the future!

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