Manuel Gomez

Good experience staff and facility Professional staff and support personnel made my visit Saturday morning very pleasant and support personnel made my visit Saturday morning very pleasant More

by kattegummulamdpa Verified Customer Verified Customer

Helpful 0

Report | Print

The service was alright. There's nothing to complain about. More could be done for faster service. There's nothing to complain about. More could be done for faster service. More

by okoyepe Verified Customer Verified Customer

Helpful 0

Report | Print

A truly great experience from start to finish. Could not be more happier. Thank you! Could not be more happier. Thank you! More

by CPCURRY Verified Customer Verified Customer

Helpful 0

Report | Print

Prior to purchasing this Lexus 350h back in December 2023, I researched this vehicle in so many ways that I was astounded with what it has to offer. So I also looked into three dealerships before Westwi 2023, I researched this vehicle in so many ways that I was astounded with what it has to offer. So I also looked into three dealerships before Westwide Lexus. In San Antonio, Austin and another dealership here in Houston. I live in Richmond, and I know and have visited on different occasions, and I must say without a doubt, hands down, Westside Lexus is the best dealership by far. My Lexus representative was Tim Gallegher who was so good and helpful he was amazing. He pinpointed to the date when I was to receive my next car. Tim was very, very, informative, professional and consciences of my requirements that I wanted in this car as far as accessories and the amount of safety features. So informative, patient and always keeping me posted on when my new car was to arrive. A great and knowledgeable person about the wonderful product that Lexus was and is. Then off to the financing of the NX350h and Manny was above and beyond talking and giving "dollars and sense" information when it came to the leasing of this Lexus. I was so impressed with Manny Gomez and his mannerisms and the way he conducted himself and most of all his HONESTY is dealing with the pricing and the actual payment of my new car. Both men, Tim and Manny were a team I would have in my court any time any day and be happy with the end result. Good people, and your organization should be "PROUD" to have men of this caliber working in your company. Lastly, GO LEXUS!!! More

by edfritsch Verified Customer Verified Customer

Helpful 0

Report | Print

This is our 10th vehicle purchased at Westside Lexus, over a 32 year period starting with an SC 400 in 1992, and Mark Solomon was a pleasure to work with as was Manny in financial services. over a 32 year period starting with an SC 400 in 1992, and Mark Solomon was a pleasure to work with as was Manny in financial services. More

by KTHEUT Verified Customer Verified Customer

Helpful 0

Report | Print

Disappointing Experience with Manuel in Finance My experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's professionalism and attitude towards customers need significant improvement. Upon setting a price for the monthly payment, Manuel responded with a smirk and laugh, which was disrespectful and unprofessional. This behavior, coupled with a negative attitude throughout the process, made me feel undervalued as a customer. Unfortunately, due to his lack of flexibility and dismissive demeanor, no deal was closed over a mere $200 difference. I believe Manuel could benefit from additional training on customer interaction and professionalism to avoid similar experiences in the future. More

Helpful 0

Report | Print

Very efficient & conscious of your time. People are very pleasant knowledgeable and helpful. It is clean and comfortable place to shop for a car. People are very pleasant knowledgeable and helpful. It is clean and comfortable place to shop for a car. More

by teriandtom Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone was pleasant and the facility was extremely nice and clean; overall a very nice experience. and clean; overall a very nice experience. More

by KLEROY22 Verified Customer Verified Customer

Helpful 0

Report | Print

Such a great and easy experience! ! Not the typical sales people. They gave me my space but were ready for me when i made up my mind. I appreciated this so much. ! Not the typical sales people. They gave me my space but were ready for me when i made up my mind. I appreciated this so much. More

by santos24 Verified Customer Verified Customer

Helpful 0

Report | Print

we have purchased 5 cars from Steve and it is a JOY to buy a car from a FRIEND buy a car from a FRIEND More

by EJCONNERJR Verified Customer Verified Customer

Helpful 0

Report | Print