Dealership Experience
21 yrs
Industry Experience
21 yrs
286 Reviews
Write a Review286 Reviews of Doug Keen
March 31, 2016
Ask for Doug!!! We are the Ford family thanks to Doug; and proud of it too! :) We have bought/leased four vehicles from him in the past 3 years and couldn't be happie We are the Ford family thanks to Doug; and proud of it too! :) We have bought/leased four vehicles from him in the past 3 years and couldn't be happier with his recommendations. Doug has always provided us with excellent and dedicated service. Doug is patient, listens to his clients needs and comes through every single time. If you are looking for a professional, friendly and honest car dealer than Doug is your man! More
March 28, 2016
New 2016 Edge Platinum Excellent dealership, especially Doug Keen whom I dealt with on my purchase. Doug was very knowledgable on all facets. Was deciding whether to buy or Excellent dealership, especially Doug Keen whom I dealt with on my purchase. Doug was very knowledgable on all facets. Was deciding whether to buy or lease again. Both were fully explained with the benefits shown for each. I would definitely deal with Doug again and recommend him to anyone looking for a new vehicle. Dealt with Doug before when buying my son's F150. More
Other Employees Tagged: Adam Pellegrin, Nick Palalas
March 18, 2016
Fast, honest and flexible. I'm impressed I am genuinely impressed by Doug's service upon purchasing a 2016 Mustang for my wife. The deal was honest and open, I didn't feel anything was left h I am genuinely impressed by Doug's service upon purchasing a 2016 Mustang for my wife. The deal was honest and open, I didn't feel anything was left hidden. I went to the dealership on Tuesday, drove away with the new Mustang on Thursday... but that is not all. Upon arriving to pickup the new car on Thursday morning, Doug openly told me that they they found a small blemish on the rear bumpers' paint during the PDI a little earlier. Then he swapped the car for another one with same color and specs and the new car was ready to pickup in two hours with all paperwork, registration etc.. changed.... More
March 15, 2016
Dependable and Sincere This is the second car we have purchased from Doug at Erinwood Ford. We find Doug to be very sincere in his approach and focuses on what we are seek This is the second car we have purchased from Doug at Erinwood Ford. We find Doug to be very sincere in his approach and focuses on what we are seeking and finding options to meet our needs. He listens intently and delivers a no-pressure pitch. This has lead me to refer more than five different family and friends to Doug at Erinwood and everyone I have sent his way have bought cars from him. That simply reinforces his selling style and approach. Thanks Doug, see you next time around! L&D More
February 28, 2016
No pressure and best overall Just bought a new F-150 from Erinwood and thank you again for your patience. Doug is the man! Will recommend him for sure...many thanks Just bought a new F-150 from Erinwood and thank you again for your patience. Doug is the man! Will recommend him for sure...many thanks More
February 23, 2016
Great Expectations I just bought a new F-150 from Erinwood on the recommendation of my best friend's brother. What a great experience, pricing was better than any other I just bought a new F-150 from Erinwood on the recommendation of my best friend's brother. What a great experience, pricing was better than any other dealer I spoke to, and they had great in stock selection. I really enjoyed talking with Doug as he was so kind and knowledgeable, he really listened and understood my needs. (Something I have never experienced in car sales before) I will be back for my next vehicle purchase! More
Other Employees Tagged: Carol Buckwald
February 23, 2016
Old faithful I have done business with Doug Keen at Erinwood Ford on my vehicles for the past 5 years, with a new lease every 2 years. Erinwood always gives me to I have done business with Doug Keen at Erinwood Ford on my vehicles for the past 5 years, with a new lease every 2 years. Erinwood always gives me top dollar for my trades, and a great price for my new vehicle, and they make it a hassle free experience every time. Doug is very professional, knows his products, and is very honest and easy to deal with. All of my requests are always dealt with promptly, and the leasing and service staff are on task to get me out the door and back on the road quickly. I regularly recommend Doug and Erinwood to friends and family. More
February 17, 2016
Lovely to work with! Our friends referred us to Doug and we understand why they did. Doug was a pleasure to do business with. He is very friendly and transparent, and did Our friends referred us to Doug and we understand why they did. Doug was a pleasure to do business with. He is very friendly and transparent, and did everything he could to get us the best price for our trade-in and then the purchase price of the new vehicle. The entire interaction with Doug, Adam and Nick was very smooth, friendly and I would recommend them to friends any day. Thank you! More
Other Employees Tagged: Nick Palalas, Adam Pellegrin
February 16, 2016
Consummate professionals!! Dealt with Doug Keen and Nick Palalas - Erinwood Ford purchasee of my mom's 2008 Ford Fusion. Great experience. Smooth transaction in a timely manne Dealt with Doug Keen and Nick Palalas - Erinwood Ford purchasee of my mom's 2008 Ford Fusion. Great experience. Smooth transaction in a timely manner. Would highly recommend them. More
Other Employees Tagged: Nick Palalas
February 06, 2016
superior experience From the moment I walked into the Dealership I felt comfortable. I didn't feel pressure at all and had a the feeling that Doug was looking after my in From the moment I walked into the Dealership I felt comfortable. I didn't feel pressure at all and had a the feeling that Doug was looking after my interest. Thank you. More

