Doug Dacosta | Page 3

The best service for you and your vehicle. It’s a great Chris, Doug and the service dept have earned my trust and loyalty over the years- give them the chance to earn yours and you won’t regret it. The Mapl Chris, Doug and the service dept have earned my trust and loyalty over the years- give them the chance to earn yours and you won’t regret it. The Maple ridge VW service team does an awesome job- no nonsense, competitive rates, on time, and you get a clean car back. What makes them different (and worth the 50minute drive for me!!!!) is the service. I have tried dealerships closer to home and man did I regret that decision. You will not be treated better than here. They treat you like a person, not a bill #- they work hard to earn your business with every interaction and frankly it is impressive. A big thanks to Chris and his team, particularly Doug, for years of exceptional service and many more to come! Even if it means driving out to MR! More

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Really great service .... Lorentz and Rob are super helpful. Will help u to get the car u want in very moderate price. The deals they provide is really great too helpful. Will help u to get the car u want in very moderate price. The deals they provide is really great too More

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Jaz was awesome. He got me exactly the car I wanted and his level of service was unrivalled. I highly recommend his to anyone in the market for a vehicle. his level of service was unrivalled. I highly recommend his to anyone in the market for a vehicle. More

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Amazing Customer Service! Best in class! Should be 6 stars! I can’t say enough great things about Kyle. Very friendly, never pushy in any way, very knowledgeable about all aspects of VWs, returns all calls prom I can’t say enough great things about Kyle. Very friendly, never pushy in any way, very knowledgeable about all aspects of VWs, returns all calls promptly and always there for you. I would and have already recommended 3 of my friends to go to Kyle when they’re ready to have a great experience at purchasing a new or pre-owned vehicle. I look forward to a long and happy relationship and all the good folks at Maple Ridge Volkswagen! Love my GTI!! More

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Why we keep purchasing VW’s Our friends and family know we always buy VW’s and one reason is because of the service department at MR VW. Just had one of our VW’s in for service a Our friends and family know we always buy VW’s and one reason is because of the service department at MR VW. Just had one of our VW’s in for service and Doug (once again) and his crew get it done promptly and repaired correctly the first time. Efficient and stellar service again. Thanks MR VW More

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Poor communication / problem resolution Initially I was very happy with the dealership. However, as the months have carried on, contact from employees and resolutions of my issues have not b Initially I was very happy with the dealership. However, as the months have carried on, contact from employees and resolutions of my issues have not been taken care of. My wife and I are rather disappointed with how things turned out considering how great tings started. The only area I have been totally satisfied with is the service I received from the advisers in the service department. More

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Friendly and Professional Doug's always there to ensure my car is well-looked after. He is professional and friendly always, and does his best to ensure i only pay for what I n Doug's always there to ensure my car is well-looked after. He is professional and friendly always, and does his best to ensure i only pay for what I need. Need more advisors like him for sure! More

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5 star customer service! We have purchased all of our vehicles and have been taking our cars to the service location in Maple Ridge for over 5 years. The service has always b We have purchased all of our vehicles and have been taking our cars to the service location in Maple Ridge for over 5 years. The service has always been excellent. They are always on time and take excellent care of us. We want to give a special thank you to Doug for always taking care of us and always being funny and polite. We reccomend that everyone goes to this location! More

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Excellent service! Feels like Family! 6 stars for Maple Ridge VW! Can’t speaker higher of Lorne and the staff here! Bought my first car here 2 years ago and last week came back! Traded in 6 stars for Maple Ridge VW! Can’t speaker higher of Lorne and the staff here! Bought my first car here 2 years ago and last week came back! Traded in my 2015 Jetta for a 2019 Tiguan and the service was impeccable! Highly recommended for anything from service to sales! More

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Always on top of thin gs I have been dealing with Maple Ridge Volkswagen for over 6 years now. Scott, Adam, Rob, and Lorene have always made themselves available when I have n I have been dealing with Maple Ridge Volkswagen for over 6 years now. Scott, Adam, Rob, and Lorene have always made themselves available when I have needed to speak with them, they are a great team, and I will continue to deal with these guys in the future. More

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