Doug Butler | Page 15

What’s most disappointing is communication. They text you after you bring it in and say call or text and I didn’t have responses to message left or text sent for two days. They text you after you bring it in and say call or text and I didn’t have responses to message left or text sent for two days. More

by WesWood Verified Customer Verified Customer

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Corwin got my car diagnosed quickly and the head person was very accessible to answer my calls and questions. was very accessible to answer my calls and questions. More

by christylee60 Verified Customer Verified Customer

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The dealership delivered my service truck exactly when they said they would. On time and with in budget what customer service is all about !!! they said they would. On time and with in budget what customer service is all about !!! More

by KSTRICKLAND3 Verified Customer Verified Customer

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Emma Harvey has been fantastic pre, during, and post sale. I am pleased with the truck and the follow up service. The valet service is a great idea. Journey has been very helpful with the service appoin sale. I am pleased with the truck and the follow up service. The valet service is a great idea. Journey has been very helpful with the service appointment. So far, very happy with the whole experience. More

by DANIEL.MARSHALL45 Verified Customer Verified Customer

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Had my 2021 ford f150 apim go out and scheduled my appointment to get it diagnosed 3 weeks before and just to find out they booked my appointment 1 day after factory warranty expired. Tried calling appointment to get it diagnosed 3 weeks before and just to find out they booked my appointment 1 day after factory warranty expired. Tried calling them to get the part ordered and got completely ghosted intill I had to go in in person. Very frustrating, our company buys at least 5-8 trucks per year out of this ford and for them to do this to a big buyer. Way to loose a customer! More

by 2021ford f150 Verified Customer Verified Customer

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They had to go the extra mile to get my parts and did so. However, it sure took a long time. Doug was great in keeping Us updated. However, it sure took a long time. Doug was great in keeping Us updated. More

by Karen Verified Customer Verified Customer

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They are helpful and like working with them and some are very professional too assist very professional too assist More

by cookie_fiander Verified Customer Verified Customer

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The service excellent and they gave me a detail report on what needs to be done. It was done the next day and ready to go. Great customer service. what needs to be done. It was done the next day and ready to go. Great customer service. More

by SGDAVIS Verified Customer Verified Customer

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jessie is an excellent associate. He helped me solve the problem I had with my brakes. He’s definitely an asset to your organization. Thanks, Jessie. He helped me solve the problem I had with my brakes. He’s definitely an asset to your organization. Thanks, Jessie. More

by JCIMMIYOTTI Verified Customer Verified Customer

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What they told me would happen did happen when they said it would. Doug Butler was very professional it would. Doug Butler was very professional More

by Rapfliger Verified Customer Verified Customer

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