Dmitry Gumanov | Page 19

Many years My whole family has driven Acura’s since 2007 and had them all serviced at Jackson. Excellent service. Great people. Won’t go anywhere else. My whole family has driven Acura’s since 2007 and had them all serviced at Jackson. Excellent service. Great people. Won’t go anywhere else. More

by S.STEPHEN Verified Customer Verified Customer

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Great price, nice people It was the smoothest car buying experience ever. Sales representative, Rob, caught exactly what we are looking for and showed the best with great pric It was the smoothest car buying experience ever. Sales representative, Rob, caught exactly what we are looking for and showed the best with great price! More

by sunggulee Verified Customer Verified Customer

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Quick n clean car buying experience The car buying experience with Cameron was transparent and quick.The whole process was very smooth without much back and forth. We look forward for a The car buying experience with Cameron was transparent and quick.The whole process was very smooth without much back and forth. We look forward for a premium customer experience in the coming years. More

by Krishna Verified Customer Verified Customer

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Easy clean experience The sales manager Reggie that helped me made the process quick and easy and was likely the best car buying experience I have had. Thanks! The sales manager Reggie that helped me made the process quick and easy and was likely the best car buying experience I have had. Thanks! More

by SEWILHELM2006 Verified Customer Verified Customer

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Outstanding Service This was an amazing car buying experience. The customer service was second to none and the best buying experience I have had purchasing a vehicle. I This was an amazing car buying experience. The customer service was second to none and the best buying experience I have had purchasing a vehicle. I know where I will be going to next time I have to purchase a vehicle, Jackson Acura! More

by mruhl0 Verified Customer Verified Customer

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Excellent service and great sales team at work I finalized buying Pilot but changed my mind and purchased MDX. First of all i would like to thank Mr. Paul Silverman. He took care of my requirement I finalized buying Pilot but changed my mind and purchased MDX. First of all i would like to thank Mr. Paul Silverman. He took care of my requirement very well. He understood my need and presented suitable option to go with MDX. More

by santosh Chavan Verified Customer Verified Customer

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Great and quick service. All questions answered. Terms explained. Agreement signed quick. Price great. Staff very polite, friendliness and knowledgeable. I am leasing Acura fr All questions answered. Terms explained. Agreement signed quick. Price great. Staff very polite, friendliness and knowledgeable. I am leasing Acura from Jackson Acura since 2009 for myself and my employees. More

by irikelman Verified Customer Verified Customer

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Excellent service Service was on time. I had to leave my car for the service and was offered a free shuttle to work and from work later to pick up my car after the serv Service was on time. I had to leave my car for the service and was offered a free shuttle to work and from work later to pick up my car after the service. It was very helpful More

by mcelolichin Verified Customer Verified Customer

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Refused To Sell A Lemon to The Best Dad Ever - My Story So I stop by on a Friday and discovered a 2008 Honda civic with 75K miles. It just landed as a trade in. So fresh, there wasn't a for sale label on t So I stop by on a Friday and discovered a 2008 Honda civic with 75K miles. It just landed as a trade in. So fresh, there wasn't a for sale label on the window. I asked to take it for a ride, All appeared fine and I made an offer, they accept and complete the paperwork. By the time we get to finance paperwork, the banks are closed so I have to return the next day. Saturday morning, as a backup plan, I visit Delta Credit Union. I got pre-approved with awesome terms, 2.9 vs. 9.9, the best deal the dealership can get me, which were good considering the age of the car at 10 years old and Gwinnett Place Honda management told me a similar aged vehicle and price led to 13% financing for a guy with a 780 score. So I visit the dealership with financing secured ready to pickup the car. Dmitry, the general sales manager and Reggie Hammond, the rep, helped the entire process. Dmitry informs me he cannot sell the car because it has an oil leak and the air condition is bad. Disappointed but also happy they refused to sell me a lemon, I asked if there was something else to consider. It was, but it was $4,000 beyond my original purchase plan. Dmitry discounted "significantly," enough to make it work for my daughter first car, a 2009 Honda Accord V6 EX-L package. A big step up from our original civic plans. My daughter finally was surprised and said it was exactly what she wanted. She is sooooooo happy, and I'm the best dad ever of course. Thanks so much Dmitry, Reggie and the team at Jackson Acura. I will be back one day when it's time for the next purchase. Thank you! Larry S. Johns Creek 9/3/19 More

by Larry S. Johns Creek Verified Customer Verified Customer

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Great experience with Reggie, terrible experience.with Kelly Met with and started experience with Dimitry Gumanov but was looking for new car and then worked with Reggie, realized that I bought my TSX from Reggi Met with and started experience with Dimitry Gumanov but was looking for new car and then worked with Reggie, realized that I bought my TSX from Reggie in 2011. Dimitry Betaboki assisted with syncing my phone book. As for Kelly, it was a terrible experience and would not purchase another car at Jackson if I had to work with Kelly (this is my third Acura from Jackson). Kelly could barely complete documents, blamed on new software; example, misspelled name, inaccurate ad valorem document she wanted me to sign anyway stating it was Jackson's problem if amount incorrect. I insisted she correct and reprint. She insisted I sign off on "delivery" document when I had not turned over chech (paid in full). Had to return to bank for another cashiers check since she initially said to sign check. My transportation left so Mike in sales loaned me a car. When I returned with new check Kelly kept me waiting 10 minutes while she was on a personal call, then said "are you waiting for me?." I had been standing outside her door with the check in my hand. More

by NewAcura Verified Customer Verified Customer

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