Dirk Steffen
Dirk Steffen at BMW of Westlake

Dirk Steffen | Page 2

BMW Genius

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

5.0
219 Reviews
5.0

219 Reviews

Write a Review

Dealership Experience

12 yrs

Specialties & Trainings

BMW Product Genius

219 Reviews of Dirk Steffen

July 29, 2023

Dealership Rating
Employee Rating

Adam was responsible for making 2 first time Bmw owners happy with each of their brand new 2023 vehicles More

by SADANIELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Nez Faraj , Steve David

Jul 31, 2023

BMW of Westlake responded

Thank you for the amazing review!

July 27, 2023

Dealership Rating
Employee Rating

We brought are car in for service and we were promised a one day turn around and it was More

by SADANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Nez Faraj

Jul 27, 2023

BMW of Westlake responded

Thanks for the awesome review!

July 24, 2023

Dealership Rating
Employee Rating

Ken Delk and Dirk were awesome. They made the new car buying experience a breeze. More

by Dude
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk

Jul 24, 2023

BMW of Westlake responded

Thanks for the great review!

June 02, 2023

Dealership Rating
Employee Rating

John Caruso and the Westlake team were professional and efficient in our dealings. I'm a first time BMW driver and they made the transition easy. More

by Cindy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Caruso

Jun 02, 2023

BMW of Westlake responded

Thanks for the amazing review!

April 05, 2023

Dealership Rating
Employee Rating

We had a great experience with this dealership the complete process perfect. John was very helpful and easy to work with. More

by Loscebulls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, John Redden

Apr 05, 2023

BMW of Westlake responded

Thanks for the awesome review about John!

February 23, 2023

Dealership Rating
Employee Rating

Jerry was very helpful and quick to communicate. He did not bombard either me either and respected the time it takes to make a decision. More

by ASLACK0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini

Feb 23, 2023

BMW of Westlake responded

Thanks for the great review about Jerry!

January 06, 2023

Dealership Rating
Employee Rating

We drove about 300 miles to pick up a pre-owned X5 at BMW of Westlake. It was the color and the options we wanted. Our experience exceeded our expectations. Nez Faraj (great personality) Dirk Steffan an More

by Chris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Nez Faraj

Jan 06, 2023

BMW of Westlake responded

Thanks for the amazing review about the team, enjoy your X5!

November 27, 2022

Dealership Rating
Employee Rating

The client advisor was efficient, helpful and knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in More

by RUDY
Recommend Dealer
Yes
Nov 28, 2022

BMW of Westlake responded

Thanks for all the positive feedback!

September 27, 2022

Dealership Rating
Employee Rating

The team was very friendly and professional, made for a great experience. I would highly recommend for anyone searching for a new car. More

by mmricci5
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Sep 27, 2022

BMW of Westlake responded

Thanks for the great review!

August 29, 2022

Dealership Rating
Employee Rating

What a great cat buying experience! Jimmy is very thorough and helpful. Love my new X3. Thanks for the best car buying experience. More

by Hankey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Jimmy Laumer

Aug 29, 2022

BMW of Westlake responded

Thanks for the positive feedback about Jimmy, enjoy your new X3!

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