Diane Carlyon
Diane Carlyon at Zender Ford
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Diane Carlyon | Page 3

Product Advisor

Zender Ford

99 Golden Spike Rd
Spruce Grove, AB T7X 2Y3

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4.7
82 Reviews

Top sales 7 years in a row without pressure! I love the product, the people and most of all, my clients! Find me on Facebook at Diane at Zender

Dealership Experience

10 yrs, 9 mos

Industry Experience

33 yrs, 9 mos

4.7

82 Reviews

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82 Reviews of Diane Carlyon

April 27, 2021

Dealership Rating
Employee Rating

Wonderful to deal with! Diane is treasure! She was as excited about my new vehicle as I was. She kept me aware of every step that was made from VIN number to delivery, with pictures and video along the More

by Busy lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 29, 2021

Dealership Rating
Employee Rating

Diane was personable and friendly - even when she wasn’t at work she was reachable! Much appreciated. Would recommend the sales team at Zender!!! Thank you! More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Loree

March 22, 2021

Dealership Rating
Employee Rating

Never again will I let anyone be so condescending this is for the finance dept. All others have been wonderful However, I must now find another dealer ford will never again be in my driveway. More

by dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ron Loree

March 07, 2020

Dealership Rating
Employee Rating

I have purchased many new trucks from other dealers but have not had the level of service that we received with Jamie. He took the time to explain everything about our new truck. More

by lmajeau
Recommend Dealer
Yes

Other Employees Tagged: Rob Granoski, Ron Loree , Jamie Brandt, Lisa Schellenberg

January 25, 2020

Dealership Rating
Employee Rating

Diane was great! I was referred to her from a friend. An honest and truthful salesperson was refreshing for once. She went out of her way to help. More

by Love the new Ford
Recommend Dealer
Yes

November 07, 2019

Dealership Rating
Employee Rating

I bought my second vehicle at zender now. Dealing with Diane was awesome. I think she could hear what I was thinking. She found exactly what I was looking for and did not try to sell me anything I don't w More

by Chris
Recommend Dealer
Yes

Other Employees Tagged: Lisa Schellenberg

November 01, 2019

Dealership Rating
Employee Rating

New Expedition Purchase Diane was excellent to deal with. The perfect balance of help without being pushy or intrusive. Rob was open and honest about what they could and cou More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Kulak , Paula Monahan

October 08, 2019

Dealership Rating
Employee Rating

Thanks for the help in buying my 2019 Edge. Experience was great, no pressure sale. Diane was very happy for me. All the staff was great. More

by Margaret
Recommend Dealer
Yes

September 14, 2019

Dealership Rating
Employee Rating

Only care about profits Do not fall for there gimmicks . I did and it cost me . They overcharged me $1000 on extended warranty . I just traded off the xxx they would not stan More

by Rre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shayne Zender

Oct 02, 2019

Zender Ford responded

Rre, We have tried to reach out privately but did not receive a response. As we've mentioned in our previous response, we take situations like this very seriously and would like to find a solution. Please contact us with your information so we can figure out a solution and provide you with a positive experience. Kindest Regards, Devran - Marketing Manager

September 07, 2019

Dealership Rating
Employee Rating

Great customer service Diane was helpful in finding the right vehicle we wanted. We very much appreciate her excellent customer service and her prompt responses to our quest More

by Luke
Recommend Dealer
Yes

Other Employees Tagged: Lisa Schellenberg

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