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Derek Thomas
2,230 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,230 Reviews
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2230 Reviews of Derek Thomas
February 20, 2019
Derek Thomas did a great job. Derek got me in on short notice and provided rental car. Very happy.with resolution and an ok price. You need a back way out to signal intersection. V Derek got me in on short notice and provided rental car. Very happy.with resolution and an ok price. You need a back way out to signal intersection. Very difficult going East on Clark from your location. More
by JPAFFLEBACH
Verified Customer
February 20, 2019
Professional, prompt with appointment time, efficient. I appreciated that the check-in at the scheduled appointment time went smoothly and on time. The individual assigned to me was Derek. He was on-time I appreciated that the check-in at the scheduled appointment time went smoothly and on time. The individual assigned to me was Derek. He was on-time in finding me in the waiting area. He was efficient in having me sign the required forms and provided me, what turned out be, an accurate time estimation for the servicing of my vehicle. The car was clean inside and out upon returning it to me. I was really pleased to be able to come in and receive the offered service as promised in a timely, efficient way. More
by soapinc.alan
February 20, 2019
Great customer service I had a bad experience at Tampa BMW and I live in between Tampa and Sarasota so I decided to try Sarasota. I prefer them immensely. Much more professi I had a bad experience at Tampa BMW and I live in between Tampa and Sarasota so I decided to try Sarasota. I prefer them immensely. Much more professional and courteous! More
by angelamillerfl
February 17, 2019
Service Happy with the service... would have preferred a bmw loner instead of dealing with hertz rental, so I opted to not get one. Like the coffee and snacks Happy with the service... would have preferred a bmw loner instead of dealing with hertz rental, so I opted to not get one. Like the coffee and snacks. More
by arodemail15
February 17, 2019
Excellent service The service was excellent, with a knowledgeable service advisor, the waiting area was clean with nice amenities. I recommend them fully . A very nice The service was excellent, with a knowledgeable service advisor, the waiting area was clean with nice amenities. I recommend them fully . A very nice dealership More
by WJOHNGOLF1
February 16, 2019
Great Service Had some warranty work done on my vehicle. Derek was attentive to my request and work was done in a timely fashion. I was very pleased with the serv Had some warranty work done on my vehicle. Derek was attentive to my request and work was done in a timely fashion. I was very pleased with the service. More
by sjp_42
February 16, 2019
Great service! Very happy with BMW service Center, They took my car right in to get work done. They are always very Pleasant to their customers. My car was taken car Very happy with BMW service Center, They took my car right in to get work done. They are always very Pleasant to their customers. My car was taken care of in a day and half Great fast service I would say! More
by ARFGABBY
February 16, 2019
Smooth and easy I have an older BMW which needed some work... a new windshield washer motor, some gaskets and the like. The service department was able to get it in I have an older BMW which needed some work... a new windshield washer motor, some gaskets and the like. The service department was able to get it in quickly, aranged for a rental car and kept in communication throughout the work. The process was smooth and easy. More
by MTAVENTURES
February 15, 2019
Took longer than expected Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished unt Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished until 1:45. I felt I had given myself plenty of time for the recall, but since it was not started until noon it cut me too close. Again, no fault of Derek. More
by MELISSABENNETT101
February 14, 2019
Great Service. Honest work at a fair price and great customer service!!! Derek took the time to carefully explain the repairs and costs associated with them. He wa Honest work at a fair price and great customer service!!! Derek took the time to carefully explain the repairs and costs associated with them. He was a pleasure to deal with and he exemplified the type of employee needed in a quality dealership. More
by Ian's X5
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