Derek Thomas | Page 208

"Caring and Professional"-M4 Convertible We recently purchased our certified M4 Convertible from Cruz, and Sequoia was the manager. Sequioa was there the entire process making sure everything We recently purchased our certified M4 Convertible from Cruz, and Sequoia was the manager. Sequioa was there the entire process making sure everything was ok. Friendly, caring, professional, are just a few words to describe he and Cruz Rodriguez. Their awesome personalities keep the customers loyal and coming back. This dealership really makes you feel like family even when I'm not easy to deal with. Forever loyal to this entire dealership. Thank you BMW of Sarasota! More

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Everytime I come in for sevice I"m taken care of promply Derek comes out to let me know how the progress is going on my car always. The rest of your staff are always there to answer any questions Derek comes out to let me know how the progress is going on my car always. The rest of your staff are always there to answer any questions More

by actjak819 Verified Customer Verified Customer

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Very professional and personable service. They gave me a loaner at the last minute. Very professional and great service. Kept me updated throughout the day. Car was fixed properly the first ti They gave me a loaner at the last minute. Very professional and great service. Kept me updated throughout the day. Car was fixed properly the first time and they washed my car. More

by Becky Verified Customer Verified Customer

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Safety Recall: replaced PCV valve heater I have been to other BMW dealerships and the Sarasota service department is exceptional. We were greeted by friendly helpful employees. Everything was I have been to other BMW dealerships and the Sarasota service department is exceptional. We were greeted by friendly helpful employees. Everything was well organized and efficient making it a pleasant experience. More

by Tchr Verified Customer Verified Customer

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Derek Thomas Arrived a little early for the service appt. but no problem. As usual, first class service from the service dept and thanks Derek for making sure noth Arrived a little early for the service appt. but no problem. As usual, first class service from the service dept and thanks Derek for making sure nothing was missed. More

by NORMAN_BAILLIE Verified Customer Verified Customer

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Outstanding Service from Derek Thomas Derek Thomas was responsive, involved and helpful. He rushed my order, gave me a new loaner and communicated with me throughout the process. Great j Derek Thomas was responsive, involved and helpful. He rushed my order, gave me a new loaner and communicated with me throughout the process. Great job Derek! More

by JIMAGNEW Verified Customer Verified Customer

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Great experience Derek in particular is a great representative of the BMW brand, the best rep I’ve met at any dealership around, and I’ve driven the best. Bravo! Derek in particular is a great representative of the BMW brand, the best rep I’ve met at any dealership around, and I’ve driven the best. Bravo! More

by DR.HVWRIGHT Verified Customer Verified Customer

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Outstanding The total dealership experience was outstanding from arrival to pick up. Derek was my advisor and provided great service & solutions to an issue that The total dealership experience was outstanding from arrival to pick up. Derek was my advisor and provided great service & solutions to an issue that has been ongoing with my Beemer. More

by TxYogi Verified Customer Verified Customer

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Dropped in while on vacay We were out on vacation, knowing we would be over the mileage for our next oil change before we got home, but not sure just how much. On a whim, while We were out on vacation, knowing we would be over the mileage for our next oil change before we got home, but not sure just how much. On a whim, while on our way to Sarasota for a night, we called BMW of Sarasota and they were not only able to get us in for first thing the next morning, but also Ubered us to and from a great breakfast restaurant while we waited. Thank you to Derek, our service adviser, as well as Eddie whom we spoke with about the new X7, and all the other team members we came in contact with while there. I wouldn't change a thing! More

by tjfaustma Verified Customer Verified Customer

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Routine Maintenance Derek always takes good care of me. And gives me realistic expectations. My car runs like a dream. I would recommend Derek and BMW if Sarasota Derek always takes good care of me. And gives me realistic expectations. My car runs like a dream. I would recommend Derek and BMW if Sarasota More

by johnmcs194 Verified Customer Verified Customer

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