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Derek Thomas
2,230 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,230 Reviews
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2230 Reviews of Derek Thomas
April 16, 2019
Service We were and always are very satisfied.derek is always a big help . Always goes over and above to provide the best possible service . Thank you We were and always are very satisfied.derek is always a big help . Always goes over and above to provide the best possible service . Thank you More
by KIRPUCK
Verified Customer
April 15, 2019
Outstanding people was very caring . Because of the employees and the service I received and also of the information that was provide as far as the extended warranty and parts on the car. Because of the employees and the service I received and also of the information that was provide as far as the extended warranty and parts on the car. More
by KATMRSBMW
Other Employees Tagged: Naycolle Wright
April 14, 2019
A miracle !! I spotted a warning light on the dash board around 1 p.m. on the day before I was to begin a 1500 mile trip with the first night's hotel room already I spotted a warning light on the dash board around 1 p.m. on the day before I was to begin a 1500 mile trip with the first night's hotel room already purchased and non-refundable. OH NO. I called Sarasota BMW and they were able to get me in at 2:30 with my great service advisor, Derek Thomas. I was out by 5 plus all sytems were checked to ensure a safe trip. Thanks for saving me from a delayed start to my return to Michigan. More
by COLBERTTAMPA
Other Employees Tagged: Johnny O, Ambassador extraordinaire
April 13, 2019
Love the service manager and team work here. I love this place and always trust the service manager and all team work here always get the best service and good quality. This place is awesome. Spe I love this place and always trust the service manager and all team work here always get the best service and good quality. This place is awesome. Special Derek service manger and Tammi manager Financial. More
by puknub
April 13, 2019
Friendly, efficient. The employees were thorough and accommodating. They explained all aspects of the checkup and what was to be expected. When problems were found, they The employees were thorough and accommodating. They explained all aspects of the checkup and what was to be expected. When problems were found, they offered suggestions to make everything easier for me. More
by hojostan
April 13, 2019
Great service Total experience was as easy as possible. I was greeted promptly and was able to get a hot drink right away. The wait was comfortable and pleasant. My Total experience was as easy as possible. I was greeted promptly and was able to get a hot drink right away. The wait was comfortable and pleasant. My Service Advisor kept me informed and my car was washed before it was returned to me. The Director of Customer Relations was very helpful and answered my questions. More
by DFRANCIS43
Other Employees Tagged: Susan Schoengold
April 12, 2019
Customer Focused Every employee that I had contact with during my routine service appointment went out of their way to make sure that my experience was the best it c Every employee that I had contact with during my routine service appointment went out of their way to make sure that my experience was the best it could be; from the greeter when I first arrived, to the service representative who brought my car to me when the service was completed. More
by PENNIEHENRY
Other Employees Tagged: Naycolle Wright
April 11, 2019
Easiest car purchase ever! Stopped by to just take a look and ended up a short while later with my dream car! Everyone made the transaction so easy! Thanks to all involved!! Stopped by to just take a look and ended up a short while later with my dream car! Everyone made the transaction so easy! Thanks to all involved!! More
by debbutler17
Other Employees Tagged: Jesus Castillo, Rich Liammari, Sequoia Notton
April 10, 2019
awsome Great service all the time Thanks guys!! Also Greg explained the problem with my car so i would have a better understanding of the situation. Great service all the time Thanks guys!! Also Greg explained the problem with my car so i would have a better understanding of the situation. More
by FRANKVISCONTI0
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