

95 Reviews
Write a Review95 Reviews of Derby Monroe
July 03, 2025
Wonderful experience with the staff and workmanship no problem at this dealership would use them again problem at this dealership would use them again More
Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler
June 28, 2025
I very satisfied with Fords work thank you Corwin Ford for taking good care of us. for taking good care of us. More
Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler
June 25, 2025
Not great communication. You told me I needed a new air filter. I thought that was odd because I bought the pickup from you 4 months ago. You did a hub recall now my brake You told me I needed a new air filter. I thought that was odd because I bought the pickup from you 4 months ago. You did a hub recall now my brakes squeak More
Other Employees Tagged: Doug Butler
June 24, 2025
Excelente servicio rápido y eficiente, muy amables con mucho respeto calidades en el servicio. Muchas gracias. mucho respeto calidades en el servicio. Muchas gracias. More
Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler
June 20, 2025
Took a very long time 5hrs to do a software update! I feel like the appointment should be 2 max I feel like the appointment should be 2 max More
Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler
June 15, 2025
The point to point inspection was never done. My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid fl My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid flush properly as I was never able to really see the old oil or even check it now because I have a CVT transmission. Pretty disappointed with paying $1100 for my oil change and hopefully changing the transmission fluid. I ask for the inspection and it was very poorly done. Just sucks because the people were kind but the actual service on the car is not up to par. More
Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler
June 14, 2025
Journey was polite, courteous, informative, and 100% not annoying. Thank you! Get more sales/service with these qualities. annoying. Thank you! Get more sales/service with these qualities. More
Other Employees Tagged: Juan Orozco , Journey 5 stars
May 21, 2025
A wonderful experience from my first phone call to picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly an picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly and helped me prioritize other concerns to fit in my budget. More
Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler , Coraline?

