Dee Zamora Torres | Page 3

I put $3000 down on a truck. Received a bill of sale. Sold my existing truck thinking I had one secured. Put insurance on the new one. Had the buyer of my existing truck send the money direct to Zender F Sold my existing truck thinking I had one secured. Put insurance on the new one. Had the buyer of my existing truck send the money direct to Zender Ford because the sales lady and the finance person were extremely pushy and said the sales manager was demanding immediate payment. I sent them additional money to top up my down payment. Then Shane cancelled the deal because I sold my truck privately to a wholesaler for $7000 more then Zender offered me. When did it matter to whom I sell my truck to as long as they get their money??? I was out the money it cost me to wire them the money. It cost me to insure the new truck. And my family is without a vehicle and borrowing rides while I search for another vehicle to purchase. I called repeatedly to find out what happened but the sales lady, finance person and sales manager all refused to return my call claiming that Shane Zender told them not to. Only the receptionist would tell me that they were told I was only to talk to Shane directly. Of course he was unprofessional and would not return many phone calls. Zender Fords customer service is the worst I’ve ever experienced in any situation. IMHO run don’t walk to any other dealer. More

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Dee, Sandra and Sharon are masters at their crafts. They were patient, pleasant and extremely knowledgable. I bought my first Mustang and love it! I would have no problem referring them to someone. I were patient, pleasant and extremely knowledgable. I bought my first Mustang and love it! I would have no problem referring them to someone. I should mention they all have very good sense of humour 🙂 Bernie More

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It was such a great experience dealing with Zender Ford and Anthony with the help of D as well and the experience was seamless I live 4 1/2 hours away so I was able to come in after providing all documents and Anthony with the help of D as well and the experience was seamless I live 4 1/2 hours away so I was able to come in after providing all documents with great communication sign papers and leave within 40 minutes it was wonderful and I think them so much for their patients answered all of my questions it was great. More

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Fast, friendly, honest and hard working to earn your business. Fair deal, great service. A dealership and salesmen I would recommend to anyone. After 5 dealerships and 6 test drives later, I found my m business. Fair deal, great service. A dealership and salesmen I would recommend to anyone. After 5 dealerships and 6 test drives later, I found my match. Thanks Sender. More

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Amazing experience Everyone was so helpfull and friendly. They went out of there way to help me and make my experience special. I would recommend Dee and Zender Ford to Everyone was so helpfull and friendly. They went out of there way to help me and make my experience special. I would recommend Dee and Zender Ford to anyone. More

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Great customer service I previously bought a vehicle from Zender Ford, the experience was a positive one and I knew I’d be back if I ever needed to get into another vehicle. I previously bought a vehicle from Zender Ford, the experience was a positive one and I knew I’d be back if I ever needed to get into another vehicle. Once again they did not disappoint. The staff are welcoming and helpful and the communication was exceptional. Thank you Dee (sales) for all your help. I love my new 2018 Explorer! More

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Great experience Very easy to deal with they took care of everything and the price was the best looking forward to dealing here again. I would recommend this to all my Very easy to deal with they took care of everything and the price was the best looking forward to dealing here again. I would recommend this to all my friends More

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Explorer2018 Dee was super friendly. I recommend this dealership and Dee to all my family and friends. No pressure wat so ever. Love my new explorer. Dee was super friendly. I recommend this dealership and Dee to all my family and friends. No pressure wat so ever. Love my new explorer. More

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Unprofessional. Won’t be back. Unprofessional is all I can say. I will take my business elsewhere. It’s sad how one person can reflect so poorly on an whole establish Won’t be back. Unprofessional is all I can say. I will take my business elsewhere. It’s sad how one person can reflect so poorly on an whole establishment. Good day. More

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Good communication Very pleased with my experience with Zender Ford and the sales person. I recommend this dealer Ford, I am very satisfy. I love my new véhicule. Very pleased with my experience with Zender Ford and the sales person. I recommend this dealer Ford, I am very satisfy. I love my new véhicule. More

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