Darren Beagle | Page 13

That’s was by best experience with buying a car ever. Caring attitude, honesty and personal involvement is not something you usually expect from car salesperson, but this is what you will definitely get Caring attitude, honesty and personal involvement is not something you usually expect from car salesperson, but this is what you will definitely get from Andrey. Totally will recommend him to all my friends. More

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I had such a great experience getting my first car here at Straightline Kia especially with the help of Hernan and Darren. They made the process so smooth and explained everything I had to know about getti at Straightline Kia especially with the help of Hernan and Darren. They made the process so smooth and explained everything I had to know about getting a hybrid car More

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Our experience with Straightline is worthy material for a sitcom episode. We chose a vehicle, declined a test drive, stated we'd be paying cash, made an acceptable deposit. We were told we could pick it up sitcom episode. We chose a vehicle, declined a test drive, stated we'd be paying cash, made an acceptable deposit. We were told we could pick it up in a couple of days. We were to pick it up Monday morning July 17th. We got a call at 8:30am on the 17th from our Salesman that our car was ready to be picked up. (GOOD NEWS!) Half an hour later we got a call from the Sales Manager that there had been a hailstorm on Saturday night and we couldn't pick up our car until all damages to inventory had been assessed by their insurer.(BAD NEWS!) Another half an hour later, a call came that (GOOD NEWS!) our car had been in the shop for detailing for Monday morning pickup and hadn't been damaged. Then we spent two weeks begging them to let us take possession. We were told "a couple of days" ":tomorrow" "next week" etc. I've never heard so many conflicting explanations from Finance, Sales, Salesl Manager, We were repeatedly told (granted a hail storm slowed things down a bit while their insurers okayed inventory to be released) that our car could not yet be picked up. At one point, our Salesman told us there had been a second hailstorm and that the insurers would be doing another check of all inventory. Hours later, the Sales Manager called to say the Salesman had misunderstood something and that there had NOT been a second hailstorm and we could pick our car up in a couple of days. In a couple of days, we were told it was still not released for pick up. At last, we opted to go to another dealership (non KIA) to look at what was available there. We decided to return the loaner from Straightline and give up on our first choice. When we arrived on the lot we saw the car of our choice fresh from a car wash sparkling in the sun near the entrance door. We went in and asked if it was indeed ready for pickup now. We were told "no" and that all sales and finance people were in a meeting. We were told we would have to come back another time to get our deposit cheque. Suffice it to say, we didn't leave until someone came out of that meeting and returned the deposit cheque two weeks after they took it. Seriously. After all, they only had to tell us they didn't want to sell us the car.) The crowning moment was an email from the General Manager stating how sorry they were that they were "unable to earn your business and offered $500 off the next vehicle we bought from them." I just replied "Rick, you've got to be kidding." He better get the full story from his staff. More

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Danny D. and Darren B. have gone above and beyond to get me into a great used vehicle which I needed for work. Next up, my very own '24 Kia Seltos! Thanks you and Darren B. have gone above and beyond to get me into a great used vehicle which I needed for work. Next up, my very own '24 Kia Seltos! Thanks you two! More

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Great knowledge of electric vehicles very clean and well spoken great energy but not to much spoken great energy but not to much More

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I purchased a Jeep Compass from Straightline Kia and everyone there was awesome! Made the process effortless for me. everyone there was awesome! Made the process effortless for me. More

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It is the most familiar environment with very communication dealership I have applied in Calgary and all Alberta. communication dealership I have applied in Calgary and all Alberta. More

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Danny and Darren (in finance) and the entire team helped me make the decision to purchase my dream vehicle. I look forward to sitting in my '24 Seltos soon! Thanks everyone! me make the decision to purchase my dream vehicle. I look forward to sitting in my '24 Seltos soon! Thanks everyone! More

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Great and friendly service. Went and did the little things right. Thanks for your support Went and did the little things right. Thanks for your support More

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Everyone was very welcoming and they made the pick up of the vehicle extra special. Ethan was excellent at explaining the features of the vehicle. I received amazing customer service from the moment I was the vehicle extra special. Ethan was excellent at explaining the features of the vehicle. I received amazing customer service from the moment I was greeted at reception to my financing appointment with Darren. It’s an amazing team effort at Straightline Kia. My experience was a 10/10. Thank you! More

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