Dealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
259 Reviews
Write a Review259 Reviews of Courtney Pooler
May 18, 2024
Went for an oil change in December, which took 2 hours. Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried to schedule a follow up visit which was extremely challenging and kept getting sent to voicemail on several attempts to connect to the service department. Very disappointing experience overall. More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Reputation Management, Vincent Munoz, Dimitriy Gervas
April 30, 2024
Very good experience . Very well organized and the service was done very well. Thank you Very well organized and the service was done very well. Thank you More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Justin Pooler, Reputation Management, Vincent Munoz, Dimitriy Gervas
April 24, 2024
Excellent service Please visit this dealership. They have excellent service for 50k miles and other services They have excellent service for 50k miles and other services More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
April 16, 2024
It was a great experience, since the appointment, everyone working to make the best experience showing me all the features that was necessary everyone working to make the best experience showing me all the features that was necessary More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
March 14, 2024
Super The attention was extremely good. Robert was very involved and kept me inform of all the details. I would recomend to my friends and family. Robert was very involved and kept me inform of all the details. I would recomend to my friends and family. More
Other Employees Tagged: Courtney Pooler
March 11, 2024
Courtney was great to deal with and made sure all my problems with addressed and solved promptly. She was able to make my visit an extremely pleasurable experience. problems with addressed and solved promptly. She was able to make my visit an extremely pleasurable experience. More
Other Employees Tagged: Courtney Pooler
March 09, 2024
scam artist, dishonest, cars are lemons, the worse car buying experience I have ever had.. stay away! buying experience I have ever had.. stay away! More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
February 09, 2024
Slow communication and we'd get different messages/details depending on who we spoke with. No one seemed to be consistent with their updates messages/details depending on who we spoke with. No one seemed to be consistent with their updates More
Other Employees Tagged: Courtney Pooler