Colin Simmons | Page 85

Great service and prompt attention to detail! Work completed in a timely, professional and friendly manner! Work completed in a timely, professional and friendly manner! More

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I've made multiple purchases from family hyuandai and they have never failed to deliver truthfully I would get a good deal no matter where I purchased because I do my homework BUT ITS THE SERVICE DEPT th they have never failed to deliver truthfully I would get a good deal no matter where I purchased because I do my homework BUT ITS THE SERVICE DEPT that determines where I make my purchases therfore I already know where I'm purchasing my 2023 hyuandai SantaCruz because I know that I vehicle receive excellent service on my More

by Black Knight Verified Customer Verified Customer

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Very poor customer service. Over 30 days before returning call. Agents acted like non professional once confronted to ask about an update. Agents saw I was upset and started mak Over 30 days before returning call. Agents acted like non professional once confronted to ask about an update. Agents saw I was upset and started making jokes about me and rep handling my case. I will NEVER EVER RECOMMEND THIS PLACE TO ANYONE!!! More

by Harry Lambros Verified Customer Verified Customer

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Service team was able to identify and hopefully resolve the creaking sound I was hearing. And made a follow up appointment for me when I was not able to leave the car. the creaking sound I was hearing. And made a follow up appointment for me when I was not able to leave the car. More

by JANDREWS45 Verified Customer Verified Customer

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Great price great service great people pick up and payment was easy car was cleaning as well payment was easy car was cleaning as well More

by Tndknox Verified Customer Verified Customer

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Unprofessional and misleading information by the service advisor. I want to speak with the owner immediately. advisor. I want to speak with the owner immediately. More

by Nicole Verified Customer Verified Customer

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Very satisfied with service so far. Diagnosing the issue was quick and the appointment for installation is this Thursday Diagnosing the issue was quick and the appointment for installation is this Thursday More

by Koniusz7 Verified Customer Verified Customer

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Our 2014 Tucson had an engine failure, covered under warranty. Family Hyundai had our vehicle for 3 months, waiting on the replacement engine for the repair. After getting the car back, the AC no longer warranty. Family Hyundai had our vehicle for 3 months, waiting on the replacement engine for the repair. After getting the car back, the AC no longer worked. I immediately brought the vehicle back because I figured something wasn’t reconnected during the engine repair. Collin in service department insisted that maybe the AC was broke when I brought it in 3 months ago, and tried to charge me over $200 to “evaluate” the AC issue. After I firmly told him I wasn’t going to pay that and I knew for certain the AC was working fine when I originally brought the car in, he went to talk to a manager. Suddenly, they realized the compressor wasn’t plugged in and they fixed the problem in 5 minutes. It really left me feeling like they were trying to take advantage of me to get some extra $. Bad customer service experience. More

by chrisknoop Verified Customer Verified Customer

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They worked well with me to make sure that what I needed done for done done for done More

by JSNEDDEN6 Verified Customer Verified Customer

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I am mostly satisfied with the service this company renders. I know prices are high but can’t afford the changes. renders. I know prices are high but can’t afford the changes. More

by ONEZ53 Verified Customer Verified Customer

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