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Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 52

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

July 28, 2023

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Employee Rating

The service was completed faster than expected, & everyone was great with communicating my needs on this repair. More

by jordan.conejo1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Jul 28, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Jordan. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 25, 2023

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Employee Rating

Best this book by the Carter for it was great experience Will purchase my next card More

by vivalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors , Sonata Bartkus, Eric Kratschmer, Tom Salin

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Jul 26, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2023

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Do not buy a hyundai. The cars are ok but I should not have to wait 6+ weeks for a service appointment. Categorically unacceptable. More

by BRW1526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Scott Lupo, Robbie Watson , Sonata Bartkus, Eric Kratschmer, Tom Salin

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Jul 27, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 21, 2023

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Employee Rating

It takes so long to get a appointment. You have to try to schedule and try to figure what you will be doing in 3 to 4 months More

by eiregirl69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2023

Family Hyundai responded

Thank you for your review! We work hard to make sure our guests have an exceptional experience and will take your feedback about appointment times into account. Please let us know if there's anything else we can do for you!

July 18, 2023

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Employee Rating

Excellent service. Took car in for maintenance. Efficient and on time service. Would recommend to anyone. More

by d_gallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Jul 19, 2023

Family Hyundai responded

Thank you so much for your glowing review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one.

July 18, 2023

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Employee Rating

Nice staff, good communication, overall good experience. Enjoyed the fact they washed the car and was very timely and understanding of everything More

by CARTERBAILITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2023

Family Hyundai responded

Thank you for the kind words for our service department, Carter! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 12, 2023

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Employee Rating

Always friendly, fast, and efficient service. They keep you well informed on your vehicle during service. More

by MS.KFDELANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Jul 13, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2023

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Employee Rating

Very good 👍 had my ready when they told me i will come back again thank you More

by lr7565
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Jul 11, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again.

July 10, 2023

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Employee Rating

Good, friendly service team to change the oil on my Tucson. It was part of the service contract for purchasing my 2023 Tucson. More

by ammermans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Jul 10, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

July 09, 2023

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Employee Rating

I had always had great service. .on all my vehicles at family Hyundai.. specially with the service team.. great people More

by es6261024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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