Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 50

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

August 24, 2023

Dealership Rating
Employee Rating

Absolute worst service center I’ve ever worked with. The level of incompetence is staggering. More

by Drumrby1585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2023

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 16, 2023

Dealership Rating
Employee Rating

Everyone was very helpful. My car was done much quicker than anticipated. My technician was helpful in scheduling my followup appointment. More

by AMANDA.KNAPP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Amanda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 16, 2023

Dealership Rating
Employee Rating

The service was great and the people were fantastic great place to do business with More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2023

Dealership Rating
Employee Rating

Really came through on service. Took care of my tire rotation without having to make an appointment. More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 12, 2023

Dealership Rating
Employee Rating

It was crazy dropping off my Genesis GV70 in the morning and took much longer than I expected. There must have been 12 cars ahead of me waiting for the service department. I had to bring it in for maintenan More

by davisonmail
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear about the long wait and apologize for any inconvenience. We appreciate your business and hope you will give us another opportunity to serve you.

August 12, 2023

Dealership Rating
Employee Rating

Mike M was great very helpful, I was able to describe my issue and he put my mind at ease. More

by s_wosinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer

Aug 14, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike and our team here at Family Hyundai.

August 11, 2023

Dealership Rating
Employee Rating

Thank you so much for your amazing service! Enjoy your weekend and God Bless you. More

by SHELDON_SMITH99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer

Aug 14, 2023

Family Hyundai responded

Thank you for your kind words, Sheldon, and for taking the time to leave us this wonderful feedback!

August 10, 2023

Dealership Rating
Employee Rating

Very. Efficient , helpful and pleasant staff Service department staff were very helpful and attentive to the customer. More

by DIANEMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Family Hyundai responded

Thank you, Diane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 09, 2023

Dealership Rating
Employee Rating

Great service from family Hyundai. Fast and affordable, best place to get top tier service for your vechile More

by cornellhawkins2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 08, 2023

Dealership Rating
Employee Rating

This is the third vehicle I purchased from this dealership. Austin made each sales experience pleasant. Colin and Mike in the service department were very helpful. More

by C Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Austin Osabuohien

Aug 09, 2023

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Austin had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

...
50
...

Dealership Inventory (369 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
new 2026 Hyundai Kona car, priced at $29,150
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Lunar White w/Black Roof exterior
CVT
Front-wheel Drive