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2261 Reviews of Colin Simmons
February 06, 2019
Helpful & Friendly Professionals! The service team at Family Hyundai is always extremely friendly, professional, and helpful! They are very attentive and find the root cause of problem The service team at Family Hyundai is always extremely friendly, professional, and helpful! They are very attentive and find the root cause of problems. Wonderful! More
by Feb6
Verified Customer
February 05, 2019
awesome service was great and place was clean i am very glad to have bought a car from them and will buy again from them keep up the good job!!!!! service was great and place was clean i am very glad to have bought a car from them and will buy again from them keep up the good job!!!!! More
by SMILEHAP10
Other Employees Tagged: Carlos Alcantar
February 03, 2019
Amazing The staff always treats me well! I work down the street and the men come to pick my car up for me whenever it needs to be serviced! Amazing customer s The staff always treats me well! I work down the street and the men come to pick my car up for me whenever it needs to be serviced! Amazing customer service. Thank you. More
by ANGELICAVEGA12
Other Employees Tagged: Graham Watson, Al Pellizzeri , Mike Majchrowicz, Tom Salin
February 02, 2019
Bait and Switch I was originally told that every third oil change would be free. Although I have other dealerships closer to my home, I thought this was a great deal I was originally told that every third oil change would be free. Although I have other dealerships closer to my home, I thought this was a great deal and decide to make this dealership my home for service. On 2/1/19 I stopped in for my third oil change and was greeted with a bill. I explained to the advisor that this was my third oil change and should be free. The advisor explained that customers were giving the wrong information in the past and the third oil change is only free when you purchased the car from Family Hyundai. This seemed like the classic bait and switch. With the acknowledgment that customers had received the wrong information, my third oil change should have been free. The dealership also decided to Replace my license plate cover with a Family Hyundai license plate cover. This is not something I asked for as I could not in good faith advertise or recommend this dealership. More
by Dr. West
Other Employees Tagged: Mike Majchrowicz, Tom Salin
February 01, 2019
Awesome The staff was amazing and friendly I always enjoy coming to Family Hyundai! I will definitely refer my friends thank you for excellent service! Lookin The staff was amazing and friendly I always enjoy coming to Family Hyundai! I will definitely refer my friends thank you for excellent service! Looking forward to my next visit! More
by LILLIEMCCALL
Other Employees Tagged: Al Pellizzeri , Larry Edwards
January 30, 2019
Unscheduled oil change Very professional, answered all my questions, kept me informed on the progress. I always come to this locations, always a great experience when I visi Very professional, answered all my questions, kept me informed on the progress. I always come to this locations, always a great experience when I visit More
by CZARNYANN
January 25, 2019
Missing Pin for Oil Pan Splash Shield My son-in-law noticed a plastic shield under the engine on my G80 hanging down towards the ground. Called Family Hyundai and talked to Colin, a servic My son-in-law noticed a plastic shield under the engine on my G80 hanging down towards the ground. Called Family Hyundai and talked to Colin, a service advisor there. I asked to bring it in the same day and he said that after 3:00 pm would be fine. Got there at 3:30 as planned and was out in 30 minutes. The tech found that a pin was missing for the oil pan splash guard. Pin was replaced and a multi-point inspection was done. All for no charge.Great experience. More
by lis0118
Other Employees Tagged: Candi, who answers the phone, is very courteous and pleasant.
January 25, 2019
First service The first service was on time with the appointment. The service rep was very courteous and informative. Being a simple oil change, it's hard to evalu The first service was on time with the appointment. The service rep was very courteous and informative. Being a simple oil change, it's hard to evaluate much more. More
by Magas
January 24, 2019
Keep up the good work. As long as you all can keep up the good work you promise then I will be one satisfied customer now and into the future. As long as you all can keep up the good work you promise then I will be one satisfied customer now and into the future. More
by gundam46
Other Employees Tagged: Mike Majchrowicz, Tom Salin
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