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2261 Reviews of Colin Simmons
February 21, 2019
Great Service I must say that I came into the dealership very upset but left a satisfied customer. Colin, my service advisor was very patient and made me feel like I must say that I came into the dealership very upset but left a satisfied customer. Colin, my service advisor was very patient and made me feel like confident that my issue would be fixed. Ben, my tech, showed me what was going on with car and quickly got everything done. I would definitely recommend this location to everyone! More
by CL011979
Verified CustomerOther Employees Tagged: Benjamin Sunta
February 20, 2019
Colin was wonderful and very helpful and informative I took my car in for an oil change and a recall. Colin was very helpful and when I had a question on the maintenance interval located inside the car w I took my car in for an oil change and a recall. Colin was very helpful and when I had a question on the maintenance interval located inside the car which is a reminder notification he took the time out of his busy schedule to sit with me and show me how to turn it off and on. During that time a customer randomly pulled up and started asking me about my car and details of it and Colin took the time to answer his questions. More
by PAM1501
February 20, 2019
Great I went to get my first oil change for my vehicle and everything was quick and easy. I didn't had to wait a long time. Everyone was so nice and helpful I went to get my first oil change for my vehicle and everything was quick and easy. I didn't had to wait a long time. Everyone was so nice and helpful. More
by jeansoto.95
February 20, 2019
Great experience. I luv Family hyundai Always friendly and staff are very knowledgeable and on top of that they wash vacuum and clean your car. I really needed it after the snow storm. Always friendly and staff are very knowledgeable and on top of that they wash vacuum and clean your car. I really needed it after the snow storm. More
by PAYTONLORI
February 17, 2019
Service The service was completed in a very timely manner (oil change plus a car wash). The staff is very friendly and helpful. 5/5 stars! The service was completed in a very timely manner (oil change plus a car wash). The staff is very friendly and helpful. 5/5 stars! More
by JuliaMarie
February 17, 2019
I was taken care of right away. I went in for an oil change and the car came out clean and ready in no time at all. I'm very pleased with the service I received. I went in for an oil change and the car came out clean and ready in no time at all. I'm very pleased with the service I received. More
by nick & bsari
February 16, 2019
Top Notch And Professional Service!!!!! I always receive professional and top notch service!!! Collin is my go to guy and he’s always professional, kind, extremely helpful and above all hon I always receive professional and top notch service!!! Collin is my go to guy and he’s always professional, kind, extremely helpful and above all honest!!!! More
by GGSGIRLS
February 12, 2019
Oil Change/Service Last visit to Family was great. I dealt with Collin and had no issues. He was professional and listened to what I had to say. I had an issue that w Last visit to Family was great. I dealt with Collin and had no issues. He was professional and listened to what I had to say. I had an issue that went back to when I purchased my car new about the driver's seat belt retraction. It just never had enough tension at the time I was told that this is how it was supposed to be and I always thought that was not right, but never revisited it because of what I was told. Over time though, it just got worse so when I had it in for service I mentioned it to Collin. He did find it in the system and told me that he would talk to the manager and submit the paper work to Hyundai and that I should call back in on Monday. Called in and part is being covered, I think as it should be because this was defective from the get go. More
by mmmtsch
February 11, 2019
QUICK SERVICE SERVICE IS QUICK WAS IN AND OUT OF THERE WITHIN A HOUR THEY EVEN GIVE YOU A FREE CAR WAS WEATHER PERMITTING HAVE NO COMPLAINTS WHAT SO EVER SERVICE IS QUICK WAS IN AND OUT OF THERE WITHIN A HOUR THEY EVEN GIVE YOU A FREE CAR WAS WEATHER PERMITTING HAVE NO COMPLAINTS WHAT SO EVER More
by GLARSON1
Other Employees Tagged: Frank Baley, Tom Salin, CRYSTAL DURAN
February 10, 2019
Attentive and thorough I have had experience with service employees at another dealership dismissing what I say and trying to give their own diagnosis before a mechanic even I have had experience with service employees at another dealership dismissing what I say and trying to give their own diagnosis before a mechanic even looks at the car just to rush you through and have you pay the most out of your pocket so they have to pay the least out of theirs. This is my second time at Family Hyundai service, and they did not do that. They patiently listened to everything we had to say, typed in thorough notes (even had us add our own), and said they would let us know once the mechanics were able to look at it. After a few days, they gave us a call with a diagnosis and what the repairs would be. More
by GoodService
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