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2261 Reviews of Colin Simmons
January 24, 2019
Our car was ready for pickup as Colin said. Our service person(Colin) was very helpful by explaining what procedures were going to be done. We had a problem with a door lock. And Colin was righ Our service person(Colin) was very helpful by explaining what procedures were going to be done. We had a problem with a door lock. And Colin was right on time it would take. More
by JOEJOPUTZ
Verified Customer
January 22, 2019
Oil change and inspection Great service, very fast nice environment. Couldn’t ask for a more comfortable experience. I will recommend that my wife take her Hyundai there for se Great service, very fast nice environment. Couldn’t ask for a more comfortable experience. I will recommend that my wife take her Hyundai there for service. More
by ROADMASTER099
Other Employees Tagged: Mike Majchrowicz, Tom Salin, Phil Steffen
January 22, 2019
Best dealership! I travel from Naperville to Orland Park because the service department at Family Hyundai is second to none. The service staff is so friendly, helpful I travel from Naperville to Orland Park because the service department at Family Hyundai is second to none. The service staff is so friendly, helpful and knowledgeable. More
by loretatvrdy
January 20, 2019
very nice good services make you feel at home do the work very well very kind they let you know what is wrong with your car try to help you out good services make you feel at home do the work very well very kind they let you know what is wrong with your car try to help you out More
by LYDIAVAZQUEZ34
January 19, 2019
Great visit for service, I Highly recomend Family Hyundai for their friendly efficient service. All my questions were investigated and answered. All work was performed as requ I Highly recomend Family Hyundai for their friendly efficient service. All my questions were investigated and answered. All work was performed as requested. The price of the service was reasonable. More
by Hawk
Other Employees Tagged: Adam Ghouleh
January 18, 2019
Oil change I went in for an oil change and was in a hurry to get to work. Colin did a great job of getting my car in quickly, and got me out with plenty of time I went in for an oil change and was in a hurry to get to work. Colin did a great job of getting my car in quickly, and got me out with plenty of time to make it to work. More
by jnava0
January 17, 2019
SIMPLY THE BEST I've purchased two vehicles over the past five years as well as have had both Hyundai vehicles serviced here and the bottom line is this: Family Hyu I've purchased two vehicles over the past five years as well as have had both Hyundai vehicles serviced here and the bottom line is this: Family Hyundai is simply the best dealership, service team and customer service people in town PERIOD. If you don't believe me then go there for yourself and see because SEEING IS BELIEVING!! More
by jimmar1973
Other Employees Tagged: Graham Watson, Kristi Feinberg, Al Pellizzeri , Mike Majchrowicz, Tom Salin, Michael Kratschmer, Eric Kratschmer, and TJ
January 17, 2019
Honesty, Quality & Value One's impression of a dealership's service center starts with the service advisor. My service advisor (Colin Simmons) epitomizes a perfect blend of t One's impression of a dealership's service center starts with the service advisor. My service advisor (Colin Simmons) epitomizes a perfect blend of technical knowledge, salesmanship, and customer empathy. Colin not only addresses the customer's immediate needs, but he is also able to advise customers about products and services that can enhance their driving experience ... and "keep them on the road." Colin demonstrates the ability to effectively utilize resource available to him; thus, leaving me feeling confident that solutions presented are the best available and in my best interest. The quality of WORK by the service department is excellent. Since purchasing my vehicle (new), my 2015 Genesis has only been service by Family Hyundai. Quality service and quality work is what you come to expect from “Family” … and with Colin coordinating the resources, you get the service you expect and that keeps you coming back. Thank you. More
by SWBURT1
January 16, 2019
Outstanding Service I brought my 2016 Elantra to show the that I had a blue screen on the radio in reverse. Colin checked with parts and the part was in stock so he immed I brought my 2016 Elantra to show the that I had a blue screen on the radio in reverse. Colin checked with parts and the part was in stock so he immediately asked me if I had an hour so they could fix it right then and there. Great Customer Service from Colin. I would highly recommend Family Hyundai for Service. I was GM tech for 30 years and a GM Service and Parts Director for eight years so I know Great Customer Service when I see it. More
by smrdmr00
January 16, 2019
The Best Among car dealers I dealt with, you give the BEST service and truthful to your clients. I've had 3 cars from your dealership and I have seen the exce Among car dealers I dealt with, you give the BEST service and truthful to your clients. I've had 3 cars from your dealership and I have seen the excellent treatment you give to each customer. More
by DAN
Other Employees Tagged: Tom Salin
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