Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 19

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

April 13, 2025

Dealership Rating
Employee Rating

Took care of me right away. Kept me informed. Was very pleasant to work with. More

by RTHERAPY15
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Apr 14, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 13, 2025

Dealership Rating
Employee Rating

Great service crew! From the minute you check in to check out! Highly recommend them! More

by cmr31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 11, 2025

Dealership Rating
Employee Rating

Great conversation great people great staff very helpful nice facility wirk with me and great More

by BILLHOFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2025

Dealership Rating
Employee Rating

Always get the greatest service every time I have my vehicle serviced! At family Hyundai!!! More

by kennedysheereen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Mike Majors

Apr 10, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 07, 2025

Dealership Rating
Employee Rating

Colin is always very helpful and happy to help, doing the best job, I will be back More

by SVITLANA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 06, 2025

Dealership Rating
Employee Rating

My #1 issue with this dealership is the length of time it takes to get an oil change. More

by cmitch_60473
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 07, 2025

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 06, 2025

Dealership Rating
Employee Rating

Service department was fantastic. Colin in the service department explained everything answer all my questions and the area was very, very clean. More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

March 31, 2025

Dealership Rating
Employee Rating

Quick service light Representative very friendly Respectful, very comfortable location easy access great place to do business More

by BILLUP25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2025

Dealership Rating
Employee Rating

I brought my car in for a repeated issue - it would randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a More

by elizabethmariebarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2025

Family Hyundai responded

Thank you for your review. If it's possible to discuss your visits in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 26, 2025

Dealership Rating
Employee Rating

The service dept was very organized and they did a great job communicating. I was happy with the loaner vehicle. More

by KGALLAGH4555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

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