Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 174

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

July 02, 2020

Dealership Rating
Employee Rating

Quick and easy! I had 22,500 miles service in less than an hour. I was very pleased that Colin was able to quickly get me in and out on a very busy day for me. Th More

by Joe Visnyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2020

Family Hyundai responded

Joe, Thank you for the kind words for our service department! We look forward to sharing your compliments with Colin and don't hesitate to let us know if we can be of further assistance.

July 02, 2020

Dealership Rating
Employee Rating

Another Great Service Experience I waited to do my review until I had to return for them to put my door handle on my car. The wait time was acceptable and the waiting area was very c More

by mrsadt67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin, Brian

Jul 03, 2020

Family Hyundai responded

Hello Mrsadt, Thank you so much for your excellent review! We are so glad that Colin, Brian, and Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 29, 2020

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Employee Rating

Everyone was courteous and friendly. My check engine light came. And although they found nothing wrong, my car did need an update. I have had no issues since. More

by tenauk
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 30, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 28, 2020

Dealership Rating
Employee Rating

I love Family Hyundai! The service was great as usual. Initially, couldn't find my appointment listed. Colin Simmons took care of me, I didn't have to wait long and as usual More

by KHARMA.PAIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2020

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2020

Dealership Rating
Employee Rating

Always Great Service! Family Hyundai in Tinley Park always provides great, consistent service. Whether i'm getting an oil change or major servicing, customer service is t More

by melvin_mrkinc_keys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2020

Family Hyundai responded

Thank you, Melvin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 26, 2020

Dealership Rating

Always Great Service I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. More

by JOHN_PUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 28, 2020

Family Hyundai responded

We are very happy, John, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2020

Dealership Rating
Employee Rating

Great service! They took care of getting new tires for our car. It was completed quickly and expertly. It's nice to drive on new and safe tires again. More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer

Jun 28, 2020

Family Hyundai responded

Thank you so much, Joe, for your kind words, and for taking the time to leave us this wonderful feedback!

June 26, 2020

Dealership Rating
Employee Rating

This dealer has consistently shown quality in my interaction with my service associate Colin. He was thorough in his explanation of service covered. Most of all, the service was completely in a time More

by solidiphi3
Recommend Dealer
Yes
Jun 28, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 26, 2020

Dealership Rating
Employee Rating

This was an unplanned visit due to my check engine light coming on. The service department was visibly busy, but Colin found a way to get my vehicle in! My car was serviced and back on the road in a timely More

by MARYPAT80
Recommend Dealer
Yes
Jun 28, 2020

Family Hyundai responded

Thank you, Mary, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 26, 2020

Dealership Rating
Employee Rating

I’m 46 and I’ve owned 16 cars so I’ve been to a few dealership and service stations. Family Hyundai is the BEST bar none! More

by mdhint1126
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Jun 27, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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