Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 147

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

August 22, 2021

Dealership Rating
Employee Rating

Everyone in the service department is very friendly. The dealer does a good job sticking to appointment times so you can get your work done on time. More

by mysker85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 20, 2021

Dealership Rating
Employee Rating

Always have a good customer service experience Just hate the car stalls alot but family hyundai takes care of it. The recalls are fixing the problem. More

by mbrown708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 19, 2021

Dealership Rating
Employee Rating

They worked me in for an oil change even though they were super busy. No muss, no fuss. Great customer service. Courteous and honest clientele. More

by Candace V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Family Hyundai responded

Thank you for the kind words for our service department. We're glad to hear that we were able to help out. Please don't hesitate to let us know if we can be of further assistance.

August 18, 2021

Dealership Rating
Employee Rating

Hyundai has an excellent service department. There quality of service is top notch. Collin is very knowledgeable and helpful . I will always have a Hyundai More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Aug 19, 2021

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Collin to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 17, 2021

Dealership Rating
Employee Rating

Had to check fluids and oil before I drove away and everything was low including the oil! I wasn’t happy because I’m certain this was the case last year when my oil reservoir was empty and they had to More

by gabbykitkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Graham Watson, Al Pellizzeri, Jason Lechowicz, Toni Ivanovic , Joe Panici, Bob Ross, Matt - service

Sep 03, 2021

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

August 17, 2021

Dealership Rating
Employee Rating

I love this dealer. The service was fast and superb. I was having a problem with my vehicle (a leak do to a clogged hose). I completely forgot about the problem, and didn’t remember until they were done s More

by KIARA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Aug 17, 2021

Family Hyundai responded

Kiara, We appreciate your business and our team looks forward to serving you again soon!

August 15, 2021

Dealership Rating
Employee Rating

I'm happy with completed service, I regret the information about when the vehicle would be ready was inconsistent. No too many words are not necessary. More

by D.IBRAHIM711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 15, 2021

Dealership Rating
Employee Rating

They fixed the car but kept it for 3 weeks due to waiting for parts to come I . We weren’t offered a loaner which made transportation for us very difficult More

by raeethorpe
Recommend Dealer
Yes

August 14, 2021

Dealership Rating
Employee Rating

It’s always a pleasure to work with Colin the service advisor. He always goes out of the way to exceed the expectations that I have. More

by gordonw57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 11, 2021

Dealership Rating
Employee Rating

FamilyHyundai has been awesome. I was very pleased with my service. I was given a loaner car while they installed remote start. Received a prompt call stating my car was ready. More

by DYOZ76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 12, 2021

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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