Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 131

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

March 02, 2022

Dealership Rating
Employee Rating

place is packed most of the time and the sales people don't care. They'll just talk fast and not let you finish ur thought just to shut you up More

by DONNA.ETHERIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Family Hyundai responded

Donna, thanks for sharing your thoughts about your experience with Family Hyundai. We take all reviews seriously and will share your comments with the team.

March 01, 2022

Dealership Rating
Employee Rating

Each time we bring our car to Family Hyundai we receive excellent, friendly and timely service. More

by hutson6229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 01, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 28, 2022

Dealership Rating
Employee Rating

Service is always great. I am glad at how well the writer communicates with me about my vehicles issues. More

by JFEINBERGARMY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Al Pellizzeri , Bob Ross

Mar 01, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

February 27, 2022

Dealership Rating
Employee Rating

Muy buen servicio gracias por todo se los agradezco su allude y su buen trato More

by GABRIELBECERRA935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 28, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 27, 2022

Dealership Rating
Employee Rating

Always good and friendly service. I am very happy with Family Hyundai. I reccomend them highly. More

by casarezii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 28, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 27, 2022

Dealership Rating
Employee Rating

Very bad service long wait and very rude person his name is Tom saline went to pick up my car after some work was done and he had me wait for at least 30 minutes had was attending poeple when he knew I was More

by anthonyacevedo66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Majors , Tom Salin, Crystal

Feb 26, 2022

anthonyacevedo66 responded

Very poor service long wait especially one person Tom salin

Feb 26, 2022

anthonyacevedo66 responded

He had me waiting for 30 minutes just to pick up my car waiting on other people and just left me there waiting

February 26, 2022

Dealership Rating
Employee Rating

Great Service always . Always keep me informed and always finishes in a timely manner very satisfied More

by ROSEBRANDON192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 28, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 26, 2022

Dealership Rating
Employee Rating

They are very friendly, and they listen to the problems that you might have with your vehicle. More

by Danieljohnson2836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Family Hyundai responded

Thank you so much for choosing Family Hyundai, Daniel! Please let us know if we can be of any more assistance!

February 25, 2022

Dealership Rating
Employee Rating

Good service department. Service Representatives are very helpful. Wait times for service completion is good. More

by csp53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg , Bob Ross, Tom Salin

Feb 25, 2022

Family Hyundai responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business. Our team looks forward to serving you again soon.

February 25, 2022

Dealership Rating
Employee Rating

I had an appointment for a basic oil change at 11:45. There was one other car in service at the time I arrived for my appointment. At 12:30 my car had not moved from when I parked it at my arrival. When More

by SCKNAP11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 14, 2022

Family Hyundai responded

We're sorry to hear about your experience. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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