Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 128

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

March 13, 2022

Dealership Rating
Employee Rating

I’ve been having my car serviced at Family Hyundai for years and always have been treated in a very courteous and professional manner. Thanks for the service. More

by MCKENDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Mar 14, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We look forward to seeing you again!

March 13, 2022

Dealership Rating
Employee Rating

I was VERY displeased with the service I received! There was a HUGE misunderstanding regarding work to be completed on my vehicle. The service manager Eric was VERY RUDE and DISRESPECTFUL to me! I WO More

by COBBDENESHA96
Recommend Dealer
No
Mar 31, 2022

Family Hyundai responded

We're sorry to hear about your experience, Denesha, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 11, 2022

Dealership Rating
Employee Rating

Everything went fine. My vehicle was recieved, worked on, and completed in a timely and thorough fashion. More

by BOBRAGO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Osabuohien

Mar 13, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 11, 2022

Dealership Rating
Employee Rating

The service department handled my needs with such courteous manners. The chipping of the paint on my 2018 has been fixed and hopefully won’t happen again. More

by donnakins49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 10, 2022

Dealership Rating
Employee Rating

Pleasant assistance, took pictures of car before pulling into work area which was great to see. Received a call once the car was ready for pick. Thank you overall good experience. More

by ALWAYSBUSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 11, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 10, 2022

Dealership Rating
Employee Rating

Last time the wait for service was way too long but there was a long line in the morning although I had an appointment this time it was fast way ahead of time and I like my salesman‘s Jerry More

by REDRISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 11, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 10, 2022

Dealership Rating
Employee Rating

I love the customer service. Family Hyundai treat me like Family. Looking forward to doing future business with them More

by KMANNING100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 10, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2022

Dealership Rating
Employee Rating

Always provides good service with a smile! Colin Simmons is the best! He always provides great service! More

by DEBKRZ44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

March 09, 2022

Dealership Rating
Employee Rating

Awesome Service! In and out, polite and courteous. Nice waiting area. Definitely going back again. More

by MAXWELL9731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 10, 2022

Family Hyundai responded

Maxwell, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 09, 2022

Dealership Rating
Employee Rating

This dealership is wonderful, very friendly and the service is outstanding. Thank you for your service. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 09, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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