Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 125

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

March 27, 2022

Dealership Rating
Employee Rating

I’ve been going here since 2008 and never been disappointed. Collin & Tom in the service department did a great job helping me with what I needed done in a timely manner. Thanks! A happy More

by RUNIGWSCISSORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Mar 28, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 27, 2022

Dealership Rating
Employee Rating

Absolutely love the service department. They are always quick and efficient to get me in and out in no time. Colin and Crystal are a pleasure to work with. More

by COLLEEN1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal

Mar 28, 2022

Family Hyundai responded

Thank you so much for your kind words, Colleen, and for taking the time to leave us this wonderful feedback!

March 27, 2022

Dealership Rating
Employee Rating

the issues I had with my car was not addressed Because I use the blue link More

by sarita.burden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 13, 2022

Family Hyundai responded

Thank you for bringing this to our attention, Sarita, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 24, 2022

Dealership Rating
Employee Rating

Speedy and perfessional at drop off Car was clean when it was picked up . Nice job done by service center More

by paytonsplace
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 25, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 24, 2022

Dealership Rating
Employee Rating

Family Hyundai is a very good dealership they do a very good job I would highly recommend them to anyone looking to find a dealership to have their car repair More

by ALFREDWOODSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Mar 24, 2022

Family Hyundai responded

Thank you for taking the time to leave us a five-star rating, Alfred. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 23, 2022

Dealership Rating
Employee Rating

Thank you so much for wonderful, great, fantastic service. I appreciate it very, very much. More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Family Hyundai responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

March 22, 2022

Dealership Rating
Employee Rating

Excellent job and great staff. Glad I come here. Thanks Family Hyundai for your service. More

by free2choosegood
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 23, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 22, 2022

Dealership Rating
Employee Rating

Fast, polite, and honest. Would recommend to friends and family. Current wait list for getting your vehicle serviced is 30 days, so be sure to schedule appointment well ahead More

by Ferlaylajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 23, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 22, 2022

Dealership Rating
Employee Rating

Did a great job getting my car back in shape. Hopefully I will be able to get 150,000 miles from it. More

by roriamzwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Mar 23, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2022

Dealership Rating
Employee Rating

They are extremely kind and thoughtful. Also, they are thorough and willing to explain things patiently despite their busy schedules. I always leave pleased with their work. More

by moore.crystal400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Octavien Johnson

Mar 22, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Crystal, and we look forward to working with you again.

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