2263 Reviews of Colin Simmons
May 10, 2022
Can’t drive in and get oil changed. Service used to be much better. Takes over a month to get appointment. I used to think you had great service, not anymore Service used to be much better. Takes over a month to get appointment. I used to think you had great service, not anymore More
May 10, 2022
Had appointment scheduled for 3 months to fix wheels and update navigation. Service would take several days and no loaners available. Will have to reschedule. Although service department was nice and update navigation. Service would take several days and no loaners available. Will have to reschedule. Although service department was nice and tried to be helpful, it is not on par with other luxury car dealerships More
Other Employees Tagged: Tom Salin
May 06, 2022
I had a 8:00 appointment for new tires and oil change and wiper blades. Got to dealer on time waited saw people coming after me get there cars back and leave at 11 I checked on the status of my car. It wasn’ wiper blades. Got to dealer on time waited saw people coming after me get there cars back and leave at 11 I checked on the status of my car. It wasn’t even started. I was told it was next in line but have an appointment if it’s not going to be worked on at or near the time. It was suggested that I make another appointment for another day not very good service or customer care. More
May 06, 2022
They help me get in right away there was a man in the office he was a big help for me I asked him why is it take an hour and a half to get a free oil change when there’s only two people here office he was a big help for me I asked him why is it take an hour and a half to get a free oil change when there’s only two people here More
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
May 05, 2022
Very helpful and always courteous. TKes time to explain things and keeps you posted of what is going on TKes time to explain things and keeps you posted of what is going on More
Other Employees Tagged: Mike Majors , Tom Salin
May 05, 2022
Mike Major is Awesome! He squeezed in my Tucson for an oil change, tire rotation and safety recall. Now I can drive to Tampa Florida in total confidence. Thank You!! He squeezed in my Tucson for an oil change, tire rotation and safety recall. Now I can drive to Tampa Florida in total confidence. Thank You!! More
Other Employees Tagged: Mike Majors
May 05, 2022
When I read got there for my 4 appointment it was actually 3 p.m. I thought that I would have to wait for an hour and they said don't worry about it will take your vehicle sir will take care of you r actually 3 p.m. I thought that I would have to wait for an hour and they said don't worry about it will take your vehicle sir will take care of you right now and they did very very polite very thoughtful very happy More
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
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