Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 116

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

May 19, 2022

Dealership Rating
Employee Rating

Family Hyundai looked at my car and diagnosed the problem and they had to order a part. When they received the part, they scheduled the appointment and completed my car. More

by roscoecanty7756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chrystal was fantastic

May 20, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2022

Dealership Rating
Employee Rating

Family Hyundai always performs an exception maintenance on my vehicle. Employees are friendly, courteous and professional. More

by plparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 19, 2022

Dealership Rating
Employee Rating

I been going to family Hyundia for over twenty years the people that work there are great I never have a long wait More

by SHELIAECHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Tom Salin, Larry Edward

May 20, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 19, 2022

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Employee Rating

They were able to bring me home and pick me up for a longer job (replace all 4 tires and alignment). Very helpful! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Family Hyundai responded

Bob, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 19, 2022

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Employee Rating

It nice and clean. The staff is friendly and kept you up dated in what’s going on with your car. More

by CHRISTINEBUTLER900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Christine. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2022

Dealership Rating
Employee Rating

Oil Change was completed timely and accurately including courtesy vehicle inspection of tires, battery, brakes, and fluids. More

by anointedanez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Michael Kratschmer , Tom Salin

May 19, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 19, 2022

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Employee Rating

Service advisor was very kind and considerate I appreciate the fact that I didn’t have a long wait thank you More

by claudettesimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 17, 2022

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Employee Rating

The best dealership I have ever dealt with ur service department and sales people are awesome Jason is the best I will never leave this dealership I am a loyal customer More

by LIETZCLL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

May 17, 2022

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Employee Rating

Always very attentive to you’re needs, and are very detailed when explaining options and importance of priority. More

by rh0045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 16, 2022

Dealership Rating
Employee Rating

The service department is normally very good. However, there seems to be a shortage of staff and the wait time as well as he ability to schedule service has been horrible. If it wasn't for Coli More

by mrsadt67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Family Hyundai responded

Thank you so much for your kind words for Colin, Tom, and our service team, and for taking the time to leave us this wonderful feedback!

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