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2263 Reviews of Colin Simmons
Verified Customer
July 27, 2022
The service and staff are Excellent! !!!!! Would highly recommend this facility to family & friends. Very comfortable & clean environment... They staff is courteous and service with a Smi !!!!! Would highly recommend this facility to family & friends. Very comfortable & clean environment... They staff is courteous and service with a Smile! They keep you informed with detailed information regarding your vehicle! They assist you with whatever questions or concerns you may have and that is always a pleasure in knowing that someone cares and is willing to listen to the customer! Keep up the good work everyone. And again I will definitely recommend this facility and continue to keep bringing my vehicle to Family Hyundai for great service. Thanks for everything!!! Smiles to you! More
by jazzyk68
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
July 26, 2022
Normally very nice and professional in the service dept. Sometimes hard to get a hold of someone, though I know they are very busy and short on mechanics. Sometimes hard to get a hold of someone, though I know they are very busy and short on mechanics. More
by jtk99
Other Employees Tagged: Mike Majors
July 26, 2022
It’s very hard to schedule an oil change. The website doesn’t work and it’s hard to get a hold of someone. Oil changes are also so far out it’s insane. The website doesn’t work and it’s hard to get a hold of someone. Oil changes are also so far out it’s insane. More
by SHANMOORE419
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
July 25, 2022
Overall, I am happy with the service I receive from the service department once I can get in for an appointment. There needs to be a better process to get an appointment faster. Waiting a month or longer t service department once I can get in for an appointment. There needs to be a better process to get an appointment faster. Waiting a month or longer to get a service appointment is unacceptable. There needs to be a separate check-in process and drop off for Genesis customers. I waited in a line of cars for over 30 minutes with an appt. That I was early for and was unable to receive a vehicle that I am suppose to get as part of my service contract. I was told that they only have one Genesis vehicle available. I am not sure why that is my problem. You need to have a rental vehicle ready for me at Genesis expense or get a Genesis dealership built ASAP. I feel you are false advertising these vehicles. I Love my car! Although, I will purchase a Lexus next time. My Dad has one and service is impeccable. You have a lot of work to do to meet the luxury line expectations. More
by Shavey696
Other Employees Tagged: Joe Panici
July 24, 2022
Work done wonderful. It now takes over 4 months to get an appointment, which is horrible. I always loved the service department but will be thinking twice when buying a It now takes over 4 months to get an appointment, which is horrible. I always loved the service department but will be thinking twice when buying a new car because of the current service department. More
by asul250222
Dealership Inventory (383 Vehicles)
2023 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
All-wheel Drive
