Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,099 Reviews
4.6

2,099 Reviews

Write a Review

2099 Reviews of Colin Simmons

May 14, 2025

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Employee Rating

On my 2024 Hyundai Sonata my horn went out I called off work twice to get fixed I ask for a gift card or something they said No like I’m Miss 2 days of pay on a practically new vehicle More

by Brandy colbert
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Recommend Dealer
Yes
May 15, 2025

Family Hyundai responded

We're sorry to hear about your experience, Brandy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 12, 2025

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Colin was very nice, courteous, professional and helpful! Best experience at a dealership service. Thank you. More

by TRINASIP
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

May 10, 2025

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Family Hyundai is the best dealer, everyone is very polite and friendly.so I definitely recommend it. More

by Cris
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Recommend Dealer
Yes
May 10, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 06, 2025

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It took them 2 hours for them to tell me the car was 9/10 of a quart low on oil , and I had a 1230 appointment. I will never buy another thing from family Hyundai or send anyone there. They know they’re havi More

by SMBOIKE
Service Price Transparency
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Recommend Dealer
No
May 09, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 06, 2025

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I sat there from 815 until 230 and no one was able to tell me what was wrong with my car even though I know it had something to do with the possible coils because there was not a code they could not figu More

by sandy13158
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Recommend Dealer
No
May 09, 2025

Family Hyundai responded

Sandy, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 03, 2025

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I bought my car in it's consuming oil you guys replaced one engine but having a similar problem I have over 200,000 miles hyundai told me that there was nothing else they could do for me I very disappointe More

by gahope75
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

May 07, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 01, 2025

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Excellent and Super fast service,I'm definitely coming back to family Hyundai for my next service More

by JMMERCADO78
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Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

May 01, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 01, 2025

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Been doing business with Kristi an Al for years and would not do business anyone else . More

by RILEYBUSTERGUNTHER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Maverick Watson , Al Pallizzeri , 5stars

May 02, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 27, 2025

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Colin provided outstanding service and provided me with a quote on only the work I requested without trying to sell me additional services. More

by MAM125
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2025

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Employee Rating

The dealership was welcoming, providing coffee and snacks for customers to enjoy and several areas to relax while waiting for your vehicle to be serviced. More

by penny9636
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Apr 26, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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