Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
208 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

208 Reviews

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208 Reviews of Clayton Prescott

June 26, 2025

Dealership Rating
Employee Rating

Promt prompt and thourough service of my Precision Certified RDX from Clay and Shing. Very happy with the care that I've received...thank you. More

by jwong
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault , Shing...was excellent

June 24, 2025

Dealership Rating
Employee Rating

My first visit for service was a great experience at Acura Columbus. I appreciate the personal attention and pragmatic approach from working with Clayton. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2025

Dealership Rating
Employee Rating

Rear parking sensor clip on my Acura MDX fell into the bumper. Service department fixed it quickly no charge. Very attentive service department. More

by rufus123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

May 15, 2025

Dealership Rating
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Acura Of Columbus is an amazing dealership! They are welcoming and efficient on all their services! I would recommend Acura Of Columbus to all of my friends and family because of the fabulo More

by patrichamilt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 20, 2025

Acura Columbus responded

What a wonderful recommendation - thank you! So nice and greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

April 17, 2025

Dealership Rating
Employee Rating

It’s always good , I just wish they are proactive and have checked lights, airpressure. More

by WaterAcura
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Acura Columbus responded

You are right! Sorry about that. I will have to see how that happened. Email or text me at johnconnelly@acuracolumbus.com/614-761-1222 so we can get this handled for you. I just need your name so I can look up the paperwork. Thanks, John Connelly Owner/Acura Columbus

March 31, 2025

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Clayton from Acura of Dublin is so helpful and always goes the extra mile to answer questions and to make sure all concerns have been addressed. He makes sure that I understand the new things on my c More

by Glegg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 03, 2025

Acura Columbus responded

Agreed on Clay! Thank you so much for taking the time to acknowledge him - very nice! Thanks, John Connelly Owner/Acura Columbus

March 28, 2025

Dealership Rating
Employee Rating

Had our first visit with 2024 RDX aspec adv. this week. Could not have gone better. Communication far surpassed expectations, too! So grateful to have read all these positive reviews before we t More

by M. Jonezi
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Perrin

Mar 29, 2025

Acura Columbus responded

Wonderful! Love to read this. Thank you so much. Thanks, John Connelly Owner/Acura Columbus

March 18, 2025

Dealership Rating
Employee Rating

Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awes More

by PaulBohmlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2025

Acura Columbus responded

Agreed on the loaners! Crazy that we have about 45 of them ($2.7 million in inventory that we finance with the bank) and we seem to have them all booked out every single day. Glad you like the texting - so do I very much. We are very fortunate to have Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley and I am glad they have been helpful to you. Thanks, John Connelly Owner/Acura Columbus

March 08, 2025

Dealership Rating
Employee Rating

Steve and Tom were great to work with, Steve made the process simple and fast. Tom found a great loan rate for me and stayed late to find it. This is my 4th Acura from Acura Columbus and I’ve always been More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Sam McHale

Mar 09, 2025

Acura Columbus responded

I love the Integra Type-S and glad the officer was nice! Thank you 4x over and I am glad Steve and Tom could help. Thanks, John Connelly Owner/Acura Columbus

February 27, 2025

Dealership Rating
Employee Rating

Ryan has been exceptional from the first contact. Thank you for making this purchase the best experience I have ever had. Ryan has been professional, transparent and pleasant to work with. We found o More

by Mrs Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Brown, Ryan Ouzts

Feb 28, 2025

Acura Columbus responded

Welcome — very nice and thank you! Glad Ryan, Clay and Greg could help. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus

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