Jami Meredith

I’ve been coming to Acura of Columbus for several years. They have always been professional & accommodating to my needs! The text feature is absolutely genius! They have communicated w/ me even past operati They have always been professional & accommodating to my needs! The text feature is absolutely genius! They have communicated w/ me even past operating hours! The after hours pickup feature is absolutely genius, as well! So convenient & safe by having the keys locked & each customer having their own code! The pickup/drop off with Lyft is so amazing! Acura treats it’s guests as they would like to be treated! They have squeezed me in, when needed…like if I was going out of town & needed my vehicle serviced. This is the 2nd Acura I’ve owned & I have permanently become an Acura buyer, partially bc of the service experience I’ve had! They set the standards for ANY dealership ..not just Acura dealerships! Anyway…to sum it up…Acura of Columbus & its service team are incredible!! -Schel More

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I brought my RDX to check on the blind spot being turned off - it was a Monday and they were super busy but still so polite and did not charge me for turning it on which made my day . Thank you. I love my A off - it was a Monday and they were super busy but still so polite and did not charge me for turning it on which made my day . Thank you. I love my AcurA and appreciate the Acura Service Dept Team. More

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We love the Acura of Columbus Service department! They have wonderful communication (love the texting feature), they are honest, helpful and so easy to work with! We adore Jami! She is the absolute They have wonderful communication (love the texting feature), they are honest, helpful and so easy to work with! We adore Jami! She is the absolute best! More

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The Acura Columbus service department has continued to exceed my expectations. They really go the extra mile to help their customers. I can’t thank them enough. exceed my expectations. They really go the extra mile to help their customers. I can’t thank them enough. More

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Worst customer service, which is shocking because this is Acura and not a Hyundai dealership. Most rude and unfriendly people I have seen at a car dealership. Slow and avoidant in their responses to my texts Acura and not a Hyundai dealership. Most rude and unfriendly people I have seen at a car dealership. Slow and avoidant in their responses to my texts/questions. I walked into the dealership, and without a hello or hi, they ask me with a straight face - "What you need?" More

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Jami was very pleasant to work with at Columbus Acura. She works hard to satisfy the customer. She works hard to satisfy the customer. More

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Car feels as good as knew! ! I think they even gave my baby a wash too😅 This will be my go to Acura service center. They even worked with me on the price and their customer ser ! I think they even gave my baby a wash too😅 This will be my go to Acura service center. They even worked with me on the price and their customer service was amazing! Thank you so much & see you soon. But not too soon More

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Steve is fantastic to work with: he’s patient, knows the product, all of the various features/options, and really works with the customer to understand and address their needs. I would not hesitate to recom product, all of the various features/options, and really works with the customer to understand and address their needs. I would not hesitate to recommend Steve to anyone. More

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Great sales department. Great service department. Have owned two Acura's, both purchased and serviced at this dealership. Awesome! Great service department. Have owned two Acura's, both purchased and serviced at this dealership. Awesome! More

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We have taken our cars here for the last 5 years and have never been let down. There was only one minor and frankly unfortunate incident I was unhappy about but they very quickly and graciously resolved it. never been let down. There was only one minor and frankly unfortunate incident I was unhappy about but they very quickly and graciously resolved it. ⭐⭐⭐⭐⭐ More

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