Hayley Jones

I’ve been coming to Acura of Columbus for several years. They have always been professional & accommodating to my needs! The text feature is absolutely genius! They have communicated w/ me even past operati They have always been professional & accommodating to my needs! The text feature is absolutely genius! They have communicated w/ me even past operating hours! The after hours pickup feature is absolutely genius, as well! So convenient & safe by having the keys locked & each customer having their own code! The pickup/drop off with Lyft is so amazing! Acura treats it’s guests as they would like to be treated! They have squeezed me in, when needed…like if I was going out of town & needed my vehicle serviced. This is the 2nd Acura I’ve owned & I have permanently become an Acura buyer, partially bc of the service experience I’ve had! They set the standards for ANY dealership ..not just Acura dealerships! Anyway…to sum it up…Acura of Columbus & its service team are incredible!! -Schel More

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The staff here go above and beyond! Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. More

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They took care of me immediately! I was stranded, had no appointment, but they went above and beyond to take care of my service needs because that’s the kind of people they are! Would I was stranded, had no appointment, but they went above and beyond to take care of my service needs because that’s the kind of people they are! Would recommend them to anyone! More

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This dealership has friendly staff, quality service and fair prices. It’s always a pleasure to work with them. fair prices. It’s always a pleasure to work with them. More

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Ready friendly staff they take care of the car very well. I am very happy with the customer service. well. I am very happy with the customer service. More

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I had my first service experience and everything went great. I really appreciate the valet service. great. I really appreciate the valet service. More

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Excellent service every time. This trip it was factory warranty cost me 0. Text service has quick responses. This trip it was factory warranty cost me 0. Text service has quick responses. More

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Staff is amazing. Friendly, knowledgeable and very communicative. I’ve bought 3 vehicles from this dealership and every interaction I’ve had with them is world class. Friendly, knowledgeable and very communicative. I’ve bought 3 vehicles from this dealership and every interaction I’ve had with them is world class. Can’t ask for more. Amazing team, easy to do business with and everything from top to bottom is a world class experience. More

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everyone goes over + above! they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super eff they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super efficient. More

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The Acura Columbus service team are outstanding every time. Todd was excellent. It’s always a pleasure working them. The entire staff is very caring and professional. time. Todd was excellent. It’s always a pleasure working them. The entire staff is very caring and professional. More

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