Clayton Prescott
Clayton Prescott at Acura Columbus
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Clayton Prescott | Page 2

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
174 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

174 Reviews

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174 Reviews of Clayton Prescott

March 24, 2024

Dealership Rating
Employee Rating

Car feels as good as knew! ! I think they even gave my baby a wash too😅 This will be my go to Acura service center. They even worked with me on the price and their customer ser More

by Tricia B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Mar 24, 2024

Acura Columbus responded

Thanks - yes not too soon! We will be here you need us. - John Connelly Owner/Acura Columbus

March 23, 2024

Dealership Rating
Employee Rating

Acura has always taken such good care of my cars that’s why I have been with Acura since 2005. More

by Oink12excel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2024

Acura Columbus responded

Almost 20 years!! Thank you - it means more than you know. - John Connelly Owner/Acura Columbus

March 20, 2024

Dealership Rating
Employee Rating

Took my car in for routine maintenance today … and as always Service Team was excellent in telling what would be done and then when completed went over completed work and answered my questions! Thank y More

by karenjcooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Acura Columbus responded

Very nice! Thank you very much. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 13, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable, and listened to what I had to say, and kept me informed with what was going on with my car More

by Whelsel63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Very nice! Thank you for taking the time to write. Made my day. Thanks, John Connelly Owner/Acura Columbus

March 12, 2024

Dealership Rating
Employee Rating

Everyone was kind, friendly and efficient. Sales people were great with follow up and explained everything about my new car in a way I could understand. More

by susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Very nice Susan - and greatly appreciated! We appreciate your trust and the chance to help. Thanks, John Connelly Owner/Acura Columbus

March 06, 2024

Dealership Rating
Employee Rating

Thank you so much for everything it was very good job and quick thank you again More

by Ibrahim Abduljabbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Mar 07, 2024

Acura Columbus responded

I am glad! Very nice of you to take the time to write. We appreciate your trust! Thanks, John Connelly Owner/Acura Columbus

February 28, 2024

Dealership Rating
Employee Rating

We had an issue with the audio system. It was cutting out at random times. All forms of audio were distorted even navigation which could be disastrous when making highway changes on busy More

by snout.routes-0w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Acura Columbus responded

Thanks for taking the time to write! Hopefully the fix will work. Thanks for working with us. - John Connelly Owner/Acura Columbus

February 15, 2024

Dealership Rating
Employee Rating

Always first class customer service at Acura Columbus. Brought my vehicle in for servicing and was in and out in 45 minutes. Staff are always super courteous and helpful. More

by Jenlking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Feb 15, 2024

Acura Columbus responded

Thanks for your trust - we appreciate it! - John Connelly Owner/Acura Columbus

February 06, 2024

Dealership Rating
Employee Rating

Always excellent service at Acura Columbus. They explain all services required and provide excellent follow-up after the service to make sure everything was satisfactory. More

by rlmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Feb 06, 2024

Acura Columbus responded

So nice! We greatly appreciate you taking the time to write. Thanks for your trust. - John Connelly Owner/Acura Columbus

February 01, 2024

Dealership Rating
Employee Rating

Quick and friendly reception and service. Service Advisor Clayton and Mechanic Shing are the best in the industry. The courtesy loaner vehicle is. Nice touch. More

by JW
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Shing...was outstanding

Feb 01, 2024

Acura Columbus responded

Very nice! I am glad Clay and Shing could help. Thanks, John Connelly Owner/Acura Columbus

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