Chris Sebelski | Page 2

They were very helpful! Chris and Lucas did an amazing job at helping. Would definitely recommend to others. Chris and Lucas did an amazing job at helping. Would definitely recommend to others. More

by miranda.fiser Verified Customer Verified Customer

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Jesse is the best advisor I have worked with! He is an asset to the company!! He is an asset to the company!! More

by anthony.c.acock Verified Customer Verified Customer

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The guys told me numer's alive and tried to steal my money to make me pay for some that the warranty come disposed to pay for and ask someone to come before the money too your mechanic sales department. money to make me pay for some that the warranty come disposed to pay for and ask someone to come before the money too your mechanic sales department. My car still not fixed everything they told me wasn't true or accurate asked me for $800 for me to have skin in the game with a full warranty I had to pay for all my own rental cars with a warranty my car sitting you a lot for 30 days without getting fixed for me to give him $800 that the warranty should have paid for I tow my car at your lot all the mechanics you have they never find the problems and the problem that didn't exist that's what they found the whole entire issue was a starter need to be put on my car they were telling me a motor need to be put in my car kept my car too strong on me out of $800 not good business. My trust go they didn't give me oil changes at the time of my oil changes they topped my oil off and still a change in it never noticed it avoiding my warranty cuz it didn't show oil changes but it showed my car was in your shop they didn't properly service my vehicle for numerous and months about the car at 54,000 miles plus at 60,000 miles the factory warranty would have paid for it if they would have done the proper accurate information and work instead of trying to beat me out of money and a warranty company at the same time telling us two different informations. More

by smiths.group.of.kc Verified Customer Verified Customer

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The technicians do a great job. The front office was terrible. Communication around my service was non-existent. It took 5 days for a 1.5 day repair when they ordered all the par The front office was terrible. Communication around my service was non-existent. It took 5 days for a 1.5 day repair when they ordered all the parts beforehand. It is embarrassing from a dealership. More

by SH Verified Customer Verified Customer

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Poor customer service. The receptionist was acting like I was bothering her with question about my bill. My car was promised to 1:45pm and it was done by 3:00pm I was ch The receptionist was acting like I was bothering her with question about my bill. My car was promised to 1:45pm and it was done by 3:00pm I was charge a surcharge 3% for using the card reader. When this should be business expenses and not customer expenses. More

by albertcastejon Verified Customer Verified Customer

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Good service. Polite and respectful service advisor. Comfortable and inviting waiting area. Vehicle was dine when promised Polite and respectful service advisor. Comfortable and inviting waiting area. Vehicle was dine when promised More

by califords2 Verified Customer Verified Customer

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Great job. Covered all the bases and squeezed me in on a bust afternoon. 10/10 Covered all the bases and squeezed me in on a bust afternoon. 10/10 More

by bsjoiner Verified Customer Verified Customer

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Jesse and Percy both were exceptionally helpful. Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to m Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to my warranty company declining the service as maintenance. If I return o KS City at any point and her service Olathe DCJ I would not hesitate to use their service department again. I’ve the top helpful!!. More

by Scott Bergman Verified Customer Verified Customer

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I made a reservation to have oil changed and tires rotated. I was checked right in and I was out within the hour. Can’t complain about that! Well done, thanks!! rotated. I was checked right in and I was out within the hour. Can’t complain about that! Well done, thanks!! More

by jrb4150 Verified Customer Verified Customer

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Dealt with both Josh and Chris the advisers since I had to bring my vehicle in multiple times, they were both kind, patient, and knowledgeable. Even the two ladies I encountered at the cashier desk were ki to bring my vehicle in multiple times, they were both kind, patient, and knowledgeable. Even the two ladies I encountered at the cashier desk were kind and went out of their way to help me. Lucas, the service manager, on the other hand was AWFUL and should not be in management or even customer service of any kind. By the end of all the things he did wrong, he even hung up on me! More

by alley.miles11 Verified Customer Verified Customer

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