Well i wish I could say this was the first issue I have had here. Between my parents and I this is the 4th vehicle I have had service issues at this location. It's sad to see that even after over a decade of not coming here nothing has changed.
I went in looking to get my power steering pump changed. I explained the problem. Explained the power steering fluid had just been topped up(which should indicate a leak). Despite having to power wash power steering fluid off the front of my engine they said I just needed the accessory belt. 2 days later the front of my engine is covered in power steering fluid and my power steering pump is making noise again. Now I am going to be stuck paying labour again because they can't diagnose a problem with the power steering.
The only good thing I can say is that their service advisor was good to deal with. Unfortunately the people giving him the information dont
I bought my car at Erin Dodge and have had it in for service a few times. The people in the service department are always very friendly and very customer service oriented and work hard to get me my car back as quickly as possible.